- Consistently provide quality customer service by demonstrating our service/sales relationship building behaviors
- Ability to evaluate and identify financial needs and present appropriate products/services to meet these needs.
- Opens new accounts and related products/services: debit card, direct deposit, etc.
- Processes all financial transactions.
- Serves as a point person to answer internal and external inquiries on the topic of bank products and services, transactions, and policies and procedures.
- Possess the ability to identify customers' financial needs and cross-sell bank products and services to meet those needs, while advising customers on promotional products and services.
- Process incoming mail transactions and night deposits.
- Involved with daily proof of the ATM, replenish cash using dual controls. Ensure the ATM is in working order and adequate supplies are available for customer use.
- Engage in branch activities planned by Branch Management.
- Practice behaviors that are focused on achieving individual and team goals.
- Participates in business development efforts.
- Assist branch management and/or conduct monthly audits, certifications, proofs, reconciliations, filing, scanning, and other duties as assigned as outlined in the Policy and Procedures.
- Competently and confidently teach self-service options to customers.
- Assist in other areas of the bank/branch as assigned.
- High school diploma or equivalent AND a minimum of 2 years of banking experience
- Retail experience with an emphasis on sales and customer service
- College degree preferred.
- Effective communication, interpersonal skills, customer service and sales skills.
- Must have the ability to work flexible hours and travel to various branch locations as staffing requires, for unspecified periods.
- Bilingual in Spanish preferred
- Must have the ability to work independently.
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Universal Banker II - Chatham, United States - Blue Foundry Bank
Description
Job Description
Job DescriptionAbout Blue Foundry Bank
This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative and fun. A Bank of movers, shakers, and makers...We are a Bank that Gets Things Done.
At Blue Foundry Bank we invest in the well-being of our most prized employees We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one.
In addition, our comprehensive compensation package includes medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement
Position Summary
Universal Banker II conducts all retail financial transactions, cross sells bank products, and services clients with the goal of providing exceptional customer service, financial support, and deepening community relationships.
The right person for this role is technologically savvy and will have operational responsibilities including opening and closing the branch, lobby support and core system supervisory override authority.
Primary Responsibilities
Additional Responsibilities
Minimum Job Requirements:
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.
Come join the Blue Crew community and be part of our success
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