Customer Service Dispatcher - Columbia - Quick Servant Company, Inc

    Quick Servant Company, Inc
    Quick Servant Company, Inc Columbia

    10 hours ago

    Description

    Company Overview

    Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. This position is on-site.

    Summary

    We are seeking a Customer Service Dispatcher to join our dynamic team in Columbia, MD. In this role, you will play a crucial part in ensuring efficient routing and scheduling of our service technicians. Your contributions will be vital to maintaining our high standards of customer satisfaction and operational excellence.

    Responsibilities

    • Coordinate daily dispatching of service technicians to ensure timely response to customer needs.
    • Utilize transportation management systems to optimize routing and scheduling.
    • Communicate effectively with technicians and customers to provide updates and resolve issues.
    • Monitor fleet performance and manage logistics for efficient operations.
    • Maintain accurate records of dispatch activities and service requests.
    • Collaborate with team members to improve dispatch processes and efficiency.
    • Analyze data to identify trends and enhance service delivery.
    • Ensure compliance with safety regulations and company policies.

    Qualifications

    • Proven experience in customer service, dispatching, or logistics management.
    • Strong communication skills with the ability to interact professionally with clients and team members.
    • Familiarity with GPS technology is a plus.
    • Familiarity with the Restaurant industry is a plus.
    • Excellent organizational skills with attention to detail.

    If you're ready to take your career to the next level with a company that values your growth, we invite you to apply today Join us at Quick Servant Co., Inc. where your success is our mission.

    Job Type: Full-time

    Benefits:

    • Company paid Medical, Dental, Vision, & Life Insurance
    • 401(k) matching
    • Employee assistance program
    • Employee discount
    • Paid time off
    • Vision insurance

    Application Question(s):

    • To ensure we're aligned, could you share what salary range you're targeting for this role?

    Experience:

    • Customer service: 2 years (Required)
    • Dispatching for a service industry: 2 years (Required)

    Ability to Commute:

    • Columbia, MD Required)

    Work Location: In person

  • Service Dispatcher

    1 month ago

    Only for registered members Elkridge Full time

    Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. · Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering ser ...

  • Service Dispatcher

    1 month ago

    Only for registered members Hanover Full time

    The Service Dispatcher will serve as both the internal support and scheduler for the Service Technicians. · ...

  • Service Dispatcher

    1 month ago

    Only for registered members Elkridge, MD

    Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and scheduler for service technicians. · ...

  • Service Dispatcher

    1 day ago

    Only for registered members Elkridge, MD

    The Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians under the supervision of the General Manager. The Operations Dispatcher will manage resources including equipment and people for successful service contracts with our cust ...

  • Field Service Dispatcher

    2 days ago

    Only for registered members Columbia, MD

    We are seeking a Field Service Dispatcher to join our team. As a Field Service Dispatcher, you will be responsible for coordinating technician schedules and communicating with drivers. · Coordinate Technician's schedule to schedule emergency work orders, new installs and annual s ...

  • Dispatcher - Customer Service

    4 weeks ago

    Only for registered members Elkridge, MD

    +Job summary · We're hiring a Customer Service Representative & Dispatcher to join our growing team. · +Qualifications1+ year of experience in customer service, dispatching, or a similar administrative role · Strong communication and multitasking skillsBenefitsHealth insurance/li ...

  • Service Dispatcher

    1 day ago

    Only for registered members Westminster, Maryland, United States

    We're hiring a Service Dispatcher who is organized, self-motivated and customer-oriented. You will coordinate daily schedules for electrical and HVAC technicians while providing excellent customer service through phone support. · ...

  • Service Dispatcher

    1 week ago

    Only for registered members Washington

    The Service Dispatcher performs maintenance monitoring and service dispatching work that requires the coordination of elevator and escalator maintenance and repair crew assignments. · Documents procedures and observes the performance of equipment and employees against industry an ...

  • Service Dispatcher

    1 month ago

    Only for registered members Washington

    The Service Dispatcher (Elevator and Escalator) performs maintenance monitoring and service dispatching work that requires the coordination of elevator and escalator maintenance and repair crew assignments. · The incumbent receives failure reports, service requests and monitors t ...

  • Service Dispatcher

    2 weeks ago

    Only for registered members Baltimore, MD

    We are immediately hiring an Automotive Service Dispatcher to join our high volume Parkville location. · Dispatch & Scheduling including receiving service requests and assign work to appropriate technicians based on skill level and availability, · ...

  • Service Dispatcher

    2 days ago

    Only for registered members Westminster, MD

    We believe in more than just providing top-quality service—we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork and commitment to excellence creating workplace where every team member is valued supported. · ...

  • Service Dispatcher

    1 week ago

    Only for registered members Baltimore, MD

    We are seeking a Service Dispatcher to support our Tire Division in Dundalk, MD. · Schedule service repairs and dispatch Tire Technicians to customer locations. · Schedule and dispatch to ensure timely completion. · ...

  • Service Dispatcher

    1 month ago

    Only for registered members Beltsville, MD

    The Bowers Group – A Legence Company is seeking a Service Dispatcher to join their team. The successful candidate will be responsible for coordinating T&M, quoted and PM maintenances work orders using the current dispatch board. · Responsibilities include managing internal and ex ...

  • Service Dispatcher

    1 month ago

    Only for registered members Washington, DC

    The Service Dispatcher (Elevator and Escalator) performs maintenance monitoring and service dispatching work that requires the coordination of elevator and escalator maintenance and repair crew assignments. · The incumbent receives failure reports, service requests and monitors t ...

  • Service Dispatcher

    1 week ago

    Only for registered members Baltimore, MD, USA

    +Schedule service repairs and dispatch Tire Technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines+ · +Enter information into the computer+ · +Assist with paperwork and prepare reports+ ...

  • Dispatcher/Customer Service

    1 month ago

    Only for registered members Hanover, MD Part time

    We are seeking a part-time dedicated and detail-oriented Dispatcher to join our team. · This opportunity is on a contract basis as a 1099 contractor. ...

  • Support Services Dispatcher

    1 week ago

    Only for registered members Arlington, Virginia, United States

    As Support Services Dispatcher, incumbent will answer telephones and process work orders. · Greet all incoming vendors and employees and assist employees as needed. · Maintain composure and handle stress in a busy office atmosphere. · ...

  • Service Dispatch Coordinator

    4 weeks ago

    Only for registered members Baltimore, MD

    We are looking for a Service Dispatch Coordinator to join our team in the US. This role is vital in ensuring efficient scheduling and communication for our plumbing services. · Coordinate and dispatch service technicians to residential job sites efficiently. · Manage scheduling a ...

  • Service Order Dispatcher

    1 month ago

    Only for registered members Annapolis

    Receives, records and distributes work orders to service crews upon customers' request for service on articles or utilities purchased from wholesale or retail establishments or utility company. · ...

  • Service Order Dispatcher

    2 days ago

    Only for registered members Washington, DC, USA

    TSS is seeking a Service Order Dispatcher to support our ongoing mission in Washington D.C. This role requires a Top Secret Clearance. · Receives and distributes work orders to service crews upon customers' requests for service received through the Building Operations Center (BOC ...

Jobs
>
Customer service dispatcher
>
Jobs for Customer service dispatcher in Columbia