Inside Sales Rep - West Industrial Blvd Cleburne, Texas, United States
3 days ago
Job description
DescriptionPosition: Inside Sales Representative
Location: Cleburne, TX
Position Type: Full-Time, Exempt
Join a Leader in Bulk Material Handling SolutionsOrthman Conveying Systems (OCS) is a trusted manufacturer of conveyor systems and bulk material handling equipment serving customers across a wide range of industries. We are seeking a driven and detailed oriented Inside Sales Representative to join our team in Cleburne, Texas.
If you thrive in a fast-paced manufacturing environment, enjoy solving technical challenges, and take pride in delivering exceptional customer service, we want to hear from you.
Position Overview
The Inside Sales Representative plays a key role in supporting sales operations and building strong customer relationships. This position is responsible for managing customer inquiries, preparing accurate and detailed quotes, and coordinating order fulfillment for OCS conveyor systems, components, and replacement parts. This role requires technical aptitude, strong communication skills, and a customer-first mindset to ensure timely and accurate solutions.
Key Responsibilities
- Serve as the primary point of contact for incoming customer inquires
- Review specifications, drawings, and application details to prepare accurate quotes
- Support the outside sales team with technical information and documentation
- Enter and maintain customer data, quotes, and orders in ERP/CRM systems
- Follow up on quotes to drive conversion and maintain a strong sales pipeline
- Coordinate with accounting to resolve billing, payment, or credit issues
- Provide updates to management on quote activity, order status, and customer feedback
- Identify opportunities for upselling and cross-selling OCS products and services
- Represent OCS professionally in all customer and internal interactions
Education & Experience
- Degree in Business, Marketing, Engineering Technology, or related field preferred
- 2-5 years of inside sales or customer service experience in an industrial or manufacturing environment
- Experience with bulk material handling systems highly desirable
Technical Skills
- Ability to read and interpret mechanical drawings and equipment specifications
- Proficiency in Microsoft Office (Excel, Work, Outlook, PowerPoint)
- Experience using ERP and CRM systems for quoting and order management
Professional Skills
- Excellent written and verbal communication
- Strong organizational skills and attention to detail
- Ability to prioritize in a fast-paced environment
- Positive, team-oriented mindset with strong commitment to customer service
Performance Expectations
- Strong quote-to-order conversion rate
- Sales volume and gross margin growth
- High customer satisfaction and responsiveness
- Accurate and timely quotes and order entry
Work Environment
- Office-based role with frequent computer and phone use
- Regular entry into production areas (may be noisy and not climate controlled)
- Required use of PPE including safety glasses, hearing protection, and steel-toed shoes
- Occasional travel for training, customer visits, or trade shows
Why Join Orthman Conveying Systems?
- Established industry leader
- Collaborative team environment
- Opportunity to grow within a specialized manufacturing industry
- Competitive compensation and benefits
Orthman Conveying Systems is an Equal Opportunity Employer and a drug-free workplace.
QualificationsEducation and Experience
Must be High School graduate or GED
Bachelor's Degree in a Technical Field
Preferred Experience: 2+ Years of Inside Sales Experience
Licenses, Professional Certifications and Other Qualifications
• Valid Driver's license
• Successfully pass all pre-employment screening which includes drug screening, background check, Credit Report (dependent on position), Motor Vehicle Report (dependent on position)
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