- Client Growth
- Client Service
- Client Success
- Relationships: We give our best to our clients and to each other.
- Teamwork: We accomplish great things together.
- Growth & Development: We get better every day.
- Ensure accountability for client prospects, leads, and referrals
- Interact with potential clients to understand their needs and values
- Effectively communicate how our firm can meet the identified client needs
- Ensure a commitment to a successful onboarding process for new clients
- Schedule and facilitate client kickoff and delivery meetings
- Ensure adherence to committed timelines
- Provide regular and transparent communication to clients
- Schedule and facilitate after-action reviews to gather feedback and insights
- Develop and implement client service plans to enhance overall satisfaction
- Monitor client satisfaction and express client appreciation
- Associate's degree in a business-related field or equivalent experience
- 1+ years' office experience in a local government environment
- Client service experience in a professional services environment preferred
- Project management experience preferred
- Effective written and verbal communication skills
- Ability to listen and understand understand the need, critically think through problems/feedback, and recommend improvements to achieve client success
- High comfort level with technology and computer programs, including: Microsoft Office, Power Point & Adobe PDF
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Service Specialist
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First MainStreet Insurance, L.C. Mankato, United StatesJob DescriptionJob Description · POSITION TITLE: Service Specialist DATE: January 2024 · REPORTS TO: Operations Department · CLASSIFICATION: Non-exempt EEO CLASSIFICATION: Administrative · POSITION SUMMARY: · A Service Specialist is responsible for overseeing the delivery of hig ...
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Client Service Specialist
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Abdo Mankato, United StatesJob Description · Job DescriptionSalary: · Do you value going above and beyond to achieve client satisfaction? Are you strong in attention to detail, communication, and follow through? Are you an experienced professional that enjoys serving governmental entities? Do you find sat ...
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Service Scheduling Specialist
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Retail Customer Service Specialist
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The Sherwin-Williams Company Mankato, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
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Retail Customer Service Specialist
1 week ago
The Sherwin-Williams Company Mankato, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
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Retail Customer Service Specialist
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Sherwin-Williams Mankato, United StatesCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve a ...
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Retail Customer Service Specialist
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Sherwin-Williams Mankato, United StatesCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve a ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Retail Customer Service Specialist
1 week ago
The Sherwin-Williams Company Mankato, United States· Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolv ...
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Retail Customer Service Specialist
2 weeks ago
Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Retail Customer Service Specialist
2 weeks ago
Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Schwickert's Planned Services Specialist
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Retail Customer Service Specialist
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Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
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Retail Customer Service Specialist
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Sherwin-Williams Mankato, United StatesCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve a ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United StatesJob Description · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Retail Customer Service Specialist
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Sherwin-Williams Mankato, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
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Retail Customer Service Specialist
1 week ago
Sherwin-Williams Mankato, United StatesCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve a ...
Client Service Specialist - Mankato, United States - Abdo
Description
Do you value going above and beyond to achieve client satisfaction? Are you strong in attention to detail, communication, and follow through? Are you an experienced professional that enjoys serving governmental entities? Do you find satisfaction in building strong relationships and making a difference in the lives of your peers and clients? If you answered "yes" to these questions, we want to meet YOUAs our firm continues to grow, we are looking for a Client Service Specialist who enhances the government client experience. This position will collaborate with our Financial Solutions accountants to ensure our government clients receive a top notch experience in the following three areas:
At Abdo, we're not your typical accounting firm. For us, 'Lighting the path forward' means that we go well beyond traditional accounting and auditing to deliver solutions that help our clients succeed. We carefully seek out the best people and trust them to make a difference in helping our clients navigate forward with confidence. Our culture is built on the following principles:
Client Growth
Flexible Workplace:
Abdo approaches the hybrid work environment through flexible workplace options of working mostly from home, mostly from the office, or a combination of the two. We want our people to work where they work best
*While we have this position posted for both of our Minnesota office locations, we will be hiring just one candidate for the role*
Interviews for this position may be conducted via Zoom video. Please let us know if you need assistance with this technology.
EEO Policy: Abdo LLP and its subsidiary companies are committed to providing equal employment opportunities to all employees and applicants for employment without regard to any legally-recognized basis "protected class" including but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation or marital preference, genetic information or any other protected class under federal, state, or local law.