DevOps Engineer - Irving, United States - Michaels Stores

Description

Support Center - Irving

The Lead – DevOps (Production Control) is responsible for leading a team of Systems Analysts and Developers that support the Control-M, Service Now, and Team Forge enterprise tools.

This position will drive and implement technology enabled DevOps solutions as well as provide on-going enhancements and maintenance support of these systems.

The Lead will work closely with IT Managers to schedule software/infrastructure builds through various stages and environments.

Dev Ops Project Management
Collaborate, influence and communicate with business on project/enhancement prioritization and delivery/support status
Champion improvements of systems to solve problems, improve stability, drive down costs, and apply strategic thinking
Determine, monitor and review project budgets, schedules and resource requirements
Ensure projects follow Michaels defined project delivery methodology, architectural standards, processes and policies.
Accountable for the delivery of projects on time, within budget and with high quality
Champion and promote benefits of software processes, drives governance, SDLC change management processes
Develop and foster environment that stimulates innovation and champions' adoption of new technical approaches
Contribute to Dev Ops Strategy and integrating tools into delivery pipeline
Drive and develop continual process improvements, promoting best practice standards, and recommending scalable DevOps solutions
Ensure associated roles and team capabilities are optimally aligned to meet support standards and/or business needs

Leadership and General Responsibilities
Provide mentoring, coaching and development for team of Systems Analysts and Developers
Work with teams to drive automation methodologies to deliver value sooner to the business
Enhance teams' knowledge of Production Control applications and processes
Set goals and policies to change behavior and secure desired outcomes
Encourage individuals to be creative and innovative to meet customer demand
Partners with manager in decisions for projects, support, and personnel actions

Other duties as assigned

Minimum Education
Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field of study

Minimum Special Certifications or technical skills
ITIL framework knowledge, Dev Ops Methodologies, Knowledge of the software development lifecycle, Agile and Waterfall experience
Experience in Team Forge application development tools

Minimum Type of experience the job requires
5#43; years' progressive work experience in IT and, project work, software development
1#43; years' experience in software development as a technical lead or equivalent and continuous integration tools

Preferred Education
CI/CD experience

Preferred Special Certifications or technical skills
Proficiency in Microsoft Office (Outlook, Excel, Word and Visio)
Project Management

Preferred Type of experience the job requires
Experience with broad range of core business technologies
Retail background; knowledge of retail systems

Other
Strong interpersonal, team building, analytical, problem solving, diagnosis, negotiating and troubleshooting skills
Excellent verbal and written communication skills
Ability to drive change and build professional relationships
Functions as a team member at all levels and across department and functional lines; promotes the success of others and constructively resolves disagreements
Influences others without direct reporting relationships and responsibility
Ability to multi-task in a fast-paced environment
Ability to evaluate problems logically, handle complex scheduling, meet defined service levels and provide technical leadership
Strong organizational skills; ability to manage multiple projects with competing demands for resources

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

For 50 years, Michaels has been the best place for all things creative.

We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.

also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).

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