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  • Sales Associate - Upper Marlboro - Petco

    Petco
    Petco Upper Marlboro

    3 days ago

    Petco background
    Description

    Join a Healthier, Brighter Future for Pets and People

    Petco is the place to make a real difference in the lives of pets, pet parents, and people. Our core values capture the spirit of improving lives by doing what's right for pets, people, and our planet.

    • We love all pets like they're our own.
    • We're the future of the pet industry.
    • We improve lives.
    • We drive outstanding results together.
    • We welcome everyone as they are.

    Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

    Position Overview:

    As a Sales Solutions Generalist, you'll provide an exceptional experience for each customer by helping them find and purchase animals, supplies, and services. You'll discuss their needs and those of their pets, offer solutions for today and tomorrow, and connect them with a Specialist when necessary.

    Key Responsibilities:

    • Engage guests using acquired skills and training.
    • Assist guests in selecting merchandise according to their identified needs.
    • Demonstrate a high level of interest in animal welfare, health, and proper handling.
    • Process transactions to create a great experience for each guest.
    • Generate future business through a deep understanding of guests and their pets.
    • Perform related duties to support sales goals.
    • Ensure merchandise is stocked, priced, and displayed attractively.
    • Maintain a high level of expertise through training programs.
    • Adhere to operational guidelines, policies, and procedures.
    • Promote a positive culture of teamwork, inclusion, and collaboration.
    • Evaluate guest inquiries and refer to the Leader on Duty as needed.

    Additional Essential Duties:

    • Utilize selling behaviors to identify and solve guest needs both today and in the future.
    • Contribute to a safe environment by maintaining safety protocols.
    • Be part of a collaborative culture centered around solving pet health and wellness needs.
    • Engage in career development through training and growth opportunities.

    Basic Qualifications:

    Work effectively within a team, demonstrating a professional appearance and demeanor, and a genuine interest in animal welfare. Good interpersonal and verbal communication skills are necessary for public interaction and teamwork.

    Preferred Qualifications:

    Prior experience in sales, retail, or a related field, along with a strong knowledge of pet nutrition and sales techniques.

    Supervisory Responsibility:

    None.

    Work Environment:

    The majority of job duties take place indoors, although brief outdoor activities may be required for receiving merchandise, carrying out stock, or balancing inventory. This position involves standing for long periods, bending, kneeling, moving merchandise, and lifting up to 50 pounds. Proper use of safety equipment and following lifting techniques are essential to avoid risk of injury to customers, pets, and employees.


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