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  • Aftermarket Parts Clerk - Roanoke - NATURAL GAS FUEL SYSTEMS LLC

    NATURAL GAS FUEL SYSTEMS LLC
    NATURAL GAS FUEL SYSTEMS LLC Roanoke

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    As a Customer Service Representative at Cummins Clean Fuel Technologies, you will play a vital role in delivering exceptional customer experiences.

    Key Responsibilities:

    • Provide top-notch service to walk-in, phone, internet, and email customers.
    • Enter parts orders accurately and promptly into CCFT's system, creating jobs for fabricated parts when necessary.
    • Ensure all sales are thoroughly documented in accordance with Cummins Clean Fuel Technologies policies, including signatures, information on checks, and credit card slips.
    • Deliver finalized invoices and payment receipts to customers.
    • Support accounts receivable in collecting funds for parts sales.
    • Create credits for returned parts following the CCFT returned goods procedure.
    • Complete assigned training programs on time.
    • Participate in company and vendor training sessions on new products and product updates.
    • Maintain safe operational practices by adhering to CCFT procedures and policies.
    • Promote a professional appearance and communicate effectively with customers.
    • Demonstrate positive corporate citizenship.
    • Showcase strong interpersonal and communication skills.
    • Foster harmony and teamwork within the department and across other departments.

    Requirements:

    • High school diploma or equivalent preferred.

    Compensation:

    Hourly base pay plus commission.

    Cummins Clean Fuel Technologies is an equal opportunity employer.


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