Customer Success Team - Sweetwater - Safeware, Inc

    Safeware, Inc
    Safeware, Inc Sweetwater

    22 hours ago

    Description

    About Safeware

    We are seeking a Customer Success Team Member to support our outside sales team. You will be responsible for addressing customer issues regarding orders, sourcing products and making decisions on claims and resolutions.

    Key Responsibilities:

    • Answer calls to assist with product questions, order status, rushes, inventory quotes and claims. Provide information about available products via telephone or email.
    • Keep records of customer interactions including transactions inquiries complaints or comments as well as actions taken.

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