- Serve as the primary point of contact for client inquiries and requests.
- Coordinate client meetings and appointments, including scheduling and confirming.
- Maintain accurate client records and databases.
- Assist in preparing client reports, presentations, and proposals.
- Handle client communications via phone, email, and in-person meetings.
- Collaborate with internal teams to ensure timely and effective resolution of client issues.
- Monitor client accounts and provide support with billing and invoicing processes.
- Conduct client satisfaction surveys and gather feedback for continuous improvement.
- Assist in organizing and coordinating client events and seminars.
- Perform other administrative tasks and duties as needed to support the client service team.
- Previous experience in a client service or customer support role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and manage time effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM software is a plus.
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Service Coordinator
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VSC Fire and Security Ridgeland, United StatesVSC Fire & Security in Jackson, Mississippi is seeking candidates for the position of Service Coordinator.What we offer:Competitive salary. Range $15.00-$25.00 and up based on experience (overtime eligible).Monday - Friday.Options for Medical, Dental and Vision insurance for you ...
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Client Service Coordinator - Jackson, United States - Busy Pixel Media
Description
We are currently seeking a Client Service Coordinator to join our team and provide exceptional support in managing client relationships. The ideal candidate will possess strong communication skills, attention to detail, and a dedication to ensuring client satisfaction. If you are proactive, organized, and passionate about delivering excellent service, we encourage you to apply.
Responsibilities:
Requirements: