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    Client Service Coordinator - Jackson, United States - Busy Pixel Media

    Busy Pixel Media
    Busy Pixel Media Jackson, United States

    4 weeks ago

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    Description

    We are currently seeking a Client Service Coordinator to join our team and provide exceptional support in managing client relationships. The ideal candidate will possess strong communication skills, attention to detail, and a dedication to ensuring client satisfaction. If you are proactive, organized, and passionate about delivering excellent service, we encourage you to apply.

    Responsibilities:

    • Serve as the primary point of contact for client inquiries and requests.
    • Coordinate client meetings and appointments, including scheduling and confirming.
    • Maintain accurate client records and databases.
    • Assist in preparing client reports, presentations, and proposals.
    • Handle client communications via phone, email, and in-person meetings.
    • Collaborate with internal teams to ensure timely and effective resolution of client issues.
    • Monitor client accounts and provide support with billing and invoicing processes.
    • Conduct client satisfaction surveys and gather feedback for continuous improvement.
    • Assist in organizing and coordinating client events and seminars.
    • Perform other administrative tasks and duties as needed to support the client service team.

    Requirements:

    • Previous experience in a client service or customer support role preferred.
    • Excellent communication and interpersonal skills.
    • Strong organizational skills and attention to detail.
    • Ability to prioritize tasks and manage time effectively.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Familiarity with CRM software is a plus.


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