Key Account Manager - Los Angeles County - Cainiao Group

    Cainiao Group
    Cainiao Group Los Angeles County

    4 days ago

    Part time
    Description

    About this role:

    • Monitor and optimize key customer indicators, including operations, management, experience, cost, and payment collection modules.
    • Respond to customer needs in a timely manner across various touchpoints (operational abnormalities, complaints Q&A etc.)
    • Collaborate with internal departments to reduce logistics costs improve customer satisfaction enhance consumer experience.

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