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- Greet and make all guests feel welcomed to the restaurant.
- Clear all used tableware, napkins and refuse from tables to tubs in bus station.
- Wipe table, chairs and clear debris and crumbs from floor areas surrounding table.
- Reset tables in accordance with established standards to seat new guests as quickly as possible.
- Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
- Retrieve cleaned dishes, glassware and utensils from the dishroom and distribute to each service station in order to keep a ready supply available for restaurant use.
- Polish glassware/silverware.
- Examine each table for missing items.
- Remove any items that do not meet cleanliness standards.
- Maintain a clean, presentable and attractive restaurant.
- Clean floors when asked.
- Retrieve clean linens at beginning of shift and during shift when necessary, folding as specified by established standards and stocking correct par levels in the service stations.
- Keep area clean according to Board of Health standards.
- Attend team briefings when relevant.
- Present a clean and professional appearance at all times.
- Maintain a friendly, cheerful and courteous demeanor at all times.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
- Complete training on safe lifting procedures.
- Complete training on bloodborne pathogens.
- Complete training on food safety/contamination/cross contamination prevention.
- Complete training on prevention of slips/trips/falls in the food prep and service area.
Server Assistant - Sedona, United States - Amara Resort and Spa
Amara Resort and Spa
Sedona, United States
1 month ago
Description
Job Description
I. Job Summary
The Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.
II. Job Responsibilities
Guest Service
Training
Perform other duties as assigned.
We are primarily looking for a Server Assistant that can cover mornings
Source: Hospitality Online