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- Administer all aspects of personnel to restaurant team members.
- Interact with customers and guests to receive feedback on their service.
- Provide ongoing education to team members on industry trends and service etiquettes.
- Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
- Increase restaurant revenue through marketing strategies, networking and team member engagement.
- Maintain inventory levels for food, supplies and equipment.
- Manage budgeted revenue, cost of sales (COS), labor, supplies and operating cash flow (OCF).
- Audit monthly profit and loss statement and act on all variances.
- Promote responsible alcohol sales and service and ensure compliance with local alcohol service regulations.
- Assist with restaurant opening and closing responsibilities, when needed.
- Escalate critical issues to General Manager or Director of Restaurants.
- Rotate to other Food & Beverage outlets/venues, as necessary.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
- Other duties as assigned.
- Working knowledge of general restaurant operations.
- Working knowledge in restaurant financial management.
- Working knowledge of restaurant management software system(s).
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- Ability to successfully lead and mentor a team.
- Previous experience working in a union environment.
- Previous experience within the full-service dining environment.
- Previous experience working with Forbes or equivalent hospitality rating service.
- Must be 21 years of age
- At least five years of experience within restaurants operations or a directly related operational area/field.
- At least three years of directly related operational management experience at a similar leadership level.
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
- Alcohol Awareness Card
- Food Handling Card
- Non-Gaming Card
Manager, Restaurant - Las Vegas, United States - Resorts World Las Vegas
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Description
Overview:
Summary Statement:
The Restaurant Manager is responsible for leading, educating, motivating, and energizing the team to provide a world class dining experience. This role will ensure food and drink quality, while maintaining daily presentation of the restaurant.
Job Duties:Primary Job Duties: Includes but is not limited to:
Qualifications: Includes but is not limited to:
Preferred:
Minimum Education and Experience:
Certificates, Licenses, Regulations: