Implementation Specialist - Cape Canaveral, FL
3 days ago
Job Summary
The Implementation Specialist (IS) is responsible for configuring, testing, and delivering Payroll Office of America (POA) products and services for new and existing clients utilizing the UKG Ready platform.
Responsibilities
- Client implementation: Configure, test, demonstrate,
Client training: Coordinate nd deliver client training sessions t ensure successful system adoption n long-term usability li>Sales collaboration: Work closely with Sales partners t support seamless client hand-offs nd deliver positive consultative implementation experience. Clien Data integrity: Provide quality control validation o f client data throughout he implemention process ensur accuracy compliance ll>i>Custome service mentality Deliver outstanding clie service y anticipating needs maintaining profesional frequent communication responding promptly servic requestsReltionship management Develo maintain positive productive relationships wih clients Sale representatives teammates POA leadership lJudgment Exercise indepened judgment achieve outco s benefical both cients POA eemembership Active seek opportunitiies expand OA servics by identificing clien needs supporting additional product offerings Training participation Regular participae internal external trainin expanding sharing knowledge wi hin POA Team Tean support Act bacup teammates needed ensuring overall team servic excellence Collaboration Work effectively entire OA team seeking input developing win-win solutio s proce any iss , productivity issues Technical competence Maintain high degree technical competence industry/market expertise Compliance Comply all company wrk rules standards policies procedures at tim Professional develop Continuously improve profissional skills actively participating internal externa development opportunites Champion IO Values Demonstrate integrit leadership ul> Job description
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