Customer Service Specialist - Hickory, United States - Raquel Haberer - Haberer Insurance Agency

Description

Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Position Overview

Independent Insurance Agency located in Hickory, NC is seeking an outgoing, career-oriented professional to join our team.

Responsibilities

Providing positive, friendly, professional customer service.

Answering calls and handling policy service questions, payments, etc.

Calling clients or insurance companies to resolve service-related tasks, respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.

Maintain a strong work ethic with a total commitment to success each and every day.

COMPENSATION:

Base with potential for bonus

Paid time off (holiday's, vacation/sick days)

Benefit: 35.5hrs/week (This allows you to leave at 1pm on Tuesdays and 4pm on Fridays)

REQUIREMENTS:

Must have a positive, upbeat, energetic personality

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Experience on computers

Pride in getting work done accurately and timely

Ability to work independently and in a team environment

Ability to multi-task

Ability to assess customer needs

Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.