Training & Development Manager - Johnston, United States - Citizens
Description
The role will be responsible for improving the productivity of the Real Estate Operations team. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for the Real Estate Operations team. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This position is a direct report into the Head of Real Estate Operations
Duties/Responsibilities:
+ Creates Learning Roadmaps/Bade Type Programs and development needs assessment for each job role within Real Estate Operations
+ Develops training and development programs and objectives for the Real Estate Operations team
+ Obtains and /or develops effective training materials utilizing a variety of media
+ Trains and coaches managers, supervisors and others involved in employee development efforts
+ Plans, organizes, facilitates and orders supplies for employee development and training events
+ Develops and maintains organizational communications to ensure employees have knowledge of training and development events and resources
+ Conducts follow-up studies of all completed training to evaluate and measure results
+ Modifies programs as needed
Qualifications, Education, Certifications and/or Other Professional Credentials
+ Excellent verbal and written communication skills
+ Strong presentation skills
+ Adept with a variety of multimedia training platforms and methods
+ Ability to evaluate and research training options and alternatives
+ Ability to design and implement effective training and development
+ High School or Equivalent (GED)
+ Associate Degree
+ Preferred: Bachelors Degree or Masters Degree
Hours:
Mon - Friday from 8am - 5pm
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleagues or a dependents reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth