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Customer Service Associate - Maple Shade, United States - Habitat for Humanity
Description
Customer Service Associate
As a Restore
Customer Service Associate/Cashier you will work as a team with store management, Donation Processing/Merchandising Associates and Drivers to facilitate the completion of all store level tasks.
You will perform a variety of tasks related to different departments of ReStore including cash register, Home Decor Merchandising, Furniture, building Materials, Storage Warehouse and other store related areas and functions.
This position requires lifting and moving large appliances, furniture, boxes, pallets and other goods from loading docks into the store and moving them around the store.
Primary Duties and Responsibility include but not limited to: -
Assist all customers shopping at ReStore.
Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
Work with store management to meet daily and weekly sales goals.
Stock and refill register area inventory. Including keeping the area clean and actively putting things in their place.
Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.
Use dollies/hand trucks and electric pallet jacks to move donated and priced merchandise out to the sales floor.
Merchandise goods on the sales floor. This includes putting up signage. Creating signage if necessary.
Routine inventory counts on all goods on the Sales floor.
Create tags, print tags, laminate tags and restock tags as necessary.
Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.
Complete daily organizational/cleaning task such as cleaning out donation processing area.
Merchandise Donated goods on Sales Floor
Maintain a safe working environment on and off the truck
Perform the following physical behaviors continuously throughout their shift: standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store. Work with a variety of cleaning supplies and chemicals. Some functions will require the use of a ladderFollow all safety standards and regulations as per Employee Handbook & wear PPE when necessary.
Must be able to complete other duties as assigned by ReStore Management.
Requirements:
Associates degree in any field is preferred.
Experience in a similar role required.
Customer service experience or warehouse experience is a plus.
Knowledge of retail sales and/or retail experience.
Knowledge, Skills, and Abilities:
Exceptional customer service experience.
Ability to lift 50 pounds.
Ability to spend the majority of the day in the warehouse.
Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, lifting, bending, kneeling, and reaching.
Please send your resume and cover letter to NO PHONE CALLS PLEASE.
Compensation:
$16-$17 per hour, plus monthly bonus available.
#LI-aff
Location:
Shade, NJ
State/Region:
New Jersey
Job Type:
Affiliate-Opportunity
Employment Type:
Affiliate
Job Function:
US Affiliate
Travel:
About Habitat for Humanity
,founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God's love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitatseeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued.
As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races (which is inclusive of traits historically associated with race, including, but not limited to, protective hairstyles and hair texture), ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work.
In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.
