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    • Sales Associate - Delray Beach - Chico's FAS

    Chico's FAS
    Chico's FAS Delray Beach

    1 week ago

    Default job background
    Part time
    Description

    Empowering Women, One Style at a Time

    Job Description:

    We're seeking a Sales Associate to join our dynamic team, dedicated to delivering an exceptional styling and social experience that inspires women to express their individuality.

    Position Objective:

    The Sales Associate is responsible for supporting management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

    Functional Responsibilities:

    • Drive for Results

    • Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help locate or obtain merchandise based on customer needs and desires.

    • Maintain knowledge of current sales and promotions; maintain pricing and visual standards.

    • Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management.

    • Participate in visual directives, including monthly store sets and zone maintenance.

    • Customer Experience

    • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

    • Ensure prompt resolution of customer concerns.

    • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.

    • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.

    • Sign up clients for reward programs.

    • Build and maintain a solid customer following through clienteling and wardrobing.

    • Know current product fit and style assortment offerings in-store and online.

    • Maintain consistent client communication through utilization of customer books.

    • Operational Excellence

    • Support replenishment activities that keep the store full and abundant.

    • Assist with locate fulfillment.

    • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.

    • Assist with boutique cleanliness and organization.

    • Teamwork and Growth

    • Promote an inclusive, collaborative approach to problem-solving.

    • Seek personal developmental opportunities and readily solicit feedback.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    Qualifications:

    • High School diploma or equivalent
    • Retail or sales experience preferred
    • Must be 18 years of age or older
    • Excellent communication skills
    • Excellent customer service skills
    • Able to learn or adapt to technology provided by the company
    • Strong organizational skills and ability to multi-task in a fast-paced environment
    • Able to communicate with customers, associates, and management

    Physical Requirements:

    • Constant Walking/Standing - 67-100% of 8-hour shift
    • Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
    • Frequent Climbing - 34%-66% of 8-hour shift
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Sales associate