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Fairport

    Server PM - Fairport, United States - Woodcliff Hotel & Spa

    Woodcliff Hotel & Spa
    Woodcliff Hotel & Spa Fairport, United States

    3 weeks ago

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    Description


    Are you skilled at spreading happiness to others, flourishing in a vibrant work environment, and discovering satisfaction in helping individuals? If you have a passion for hospitality and enjoy creating memorable dining experiences for guests, we invite you to consider the Server position in Fairport, NY.


    Responsibilities

    This might be the perfect role for you as a Server


    your responsibilities will include:

    • Greeting guests warmly as they arrive, ensuring the restaurant/lounge/cafe is prepared and welcoming for opening, maintaining cleanliness and attractiveness throughout service, and completing closing duties such as cleaning floors, tables, buffet area, and other tasks
    • Acting as both a host and a server, by serving water, suggesting food and beverage items, making recommendations, answering queries, remembering guest preferences, and providing a friendly, personalized service that may even include sharing local tips or weather updates
    • Demonstrating a strong knowledge of the menu items and beverages to offer informed recommendations, delivering prompt and exceptional service to enhance the dining experience, and handling payments accurately and efficiently
    • Prioritizing safety and security by adhering to the hotel's safety protocols, being vigilant for potential issues, and promptly escalating any concerns to management

    Qualifications


    • Must be available to work weekends, and holidays with a flexible schedule
    • Proficiency in understanding the steps of service is required
    • Attention to detail is essential to ensure guests feel welcomed and valued
    • Ability to cater to guests' needs attentively
    • Willingness to support fellow associates when required
    • Previous experience in handling cash transactions is preferred
    • A high school education or equivalent is preferred and at least one year of progressive experience in food & beverage is required as is a ServSafe or Tips certification
    • Physical requirements include the ability to work long hours, as needed. Medium workExerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possesses the ability to bend, stretch, twist, or reach with your body and arms, and work under variable temperatures and noise levels
    • Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time without sitting or leaning.
    • Must possess fluency in English, be able to work in stressful, high-pressure situations, and must possess the ability to multi-task on a regular basis
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