Patient Service Representative-Sleep Medicine Clinic Full-Time Days - Chicago, United States - InnovaCare Health

Description

Patient Service Representative-Sleep Medicine Clinic Full-Time Days

2 weeks ago

Be among the first 25 applicants
Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.

As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system.

At Northwestern Medicine, we pride ourselves on providing competitive benefits:
from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.

As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system.

At Northwestern Medicine, we pride ourselves on providing competitive benefits:
from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The

Patient Service Representative

reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.


Responsibilities:

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.

Completes check-in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co-payments, past due balances and point of service payments.
Posts payments, process billing information and perform "end of day" cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned.

Qualifications


Required:
High school diploma or GED equivalent.
Zero (0) to two (2) years experience in a customer service position.


Preferred:
Bachelor's degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Seniority level

Seniority level

Associate
Employment type

Employment type

Full-time
Job function

Job function

Health Care Provider
Industries

Hospitals and Health Care
Referrals increase your chances of interviewing at Northwestern Medicine by 2x
Get notified about new

Patient Service Representative

jobs in

Chicago, IL .
Dental Receptionist / Patient Services Representative

Patient Svcs Rep-Full Time 40hrs- Chicago

Patient Service Rep - Full-Time / Orland Park, IL

Patient Service Representative-Full Time- Skokie

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr