Director, Product Management - Toronto

Job summary

We are seeking an experienced Director of Product Management to lead our product organization and drive the strategic vision for our rewards and recognition platform.

Responsibilities

• Define and execute product strategy aligned with company goals and market opportunities.
• Lead quarterly planning and roadmap prioritization.
• Partner with product and organizational leadership to set product vision and strategic direction.
• Drive cross-functional alignment between product, engineering, sales, and customer success.
• Manage and mentor a team of 6 product managers and designers.
• Build high-performing, collaborative product teams with clear accountability.
• Lead by example to operationalize product management best practices.
• Foster a culture of customer-centricity, data-informed decision making, and continuous learning.
• Own end-to-end domain strategy and lifecycle from discovery through launch and optimization.
• Collaborate with engineering leadership on technical architecture and implementation.
• Establish and monitor key product metrics that drive business outcomes.
• Partner with sales and marketing teams to understand competitive landscape and win/loss dynamics.
• Facilitate customer discovery and validation team efforts across enterprise and mid-market segments.
• Represent product vision externally through customer meetings, conferences, and thought leadership.
• Drive product-market fit optimization and expansion into adjacent opportunities.

Job description