- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Greet arriving guests/visitors; bid farewell to departing guests/visitors.
- Assist guests and visitors into and out of their vehicles, including loading/unloading luggage.
- Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
- Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
- Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
- Identify and explain hotel facilities and features to guests while escorting them to their room.
- Place guest luggage inside room.
- Relay accurate directions to guests on inquiries of transportation within the local area.
- Handle guest complaints by ensuring guest satisfaction.
- Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items.
- Monitor and maintain appearance of lobby areas and luggage holding room.
- Ensure confidentiality of hotel guests and security of guest room access.
- Other duties as assigned.
- Valid driver's license in the state of hotel's operations.
- Excellent driving record.
- Must be 21 years or older.
- Ability to provide legible communication and directions.
- Previous guest relations and/or training.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
-
Bellperson/Valet
2 weeks ago
Hotel Durham LLP Durham, United StatesPOSITION SUMMARY: · The Bellperson is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The Bellperson is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, ass ...
-
Bellperson/Valet
1 week ago
Hotel Durham LLP Durham, United StatesJob Description · Job DescriptionDescription:POSITION SUMMARY: · The Bellperson is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The Bellperson is escorting guests to and from their accommodations, orienting them with the features o ...
-
Bellperson
2 weeks ago
Shaner Corporation Durham, United StatesBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Greet arriving guests/visitors; bid farewell to departing guests/visitors. · Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. · Ensure th ...
-
Bellperson
2 weeks ago
Shaner Corporation Durham, United StatesBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Greet arriving guests/visitors; bid farewell to departing guests/visitors. · Assist guests and visitors into and out of their vehicles, including loading/unloading luggage. · Ensure th ...
-
Bellperson
2 weeks ago
Shaner Hotel Group Durham, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Greet arriving guests/visitors; bid farewell to departing guests/visitors. · Assist guests and visitors into and out of their vehicles, including loading/unloading luggage ...
-
Bellperson/Valet
2 weeks ago
Hotel Durham LLP Durham, United StatesJob Description · Job DescriptionDescription:POSITION SUMMARY: · The Bellperson is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The Bellperson is escorting guests to and from their accommodations, orienting them with the features o ...
-
Bellman-The Westin Raleigh-Durham Airport
4 weeks ago
CMC Hotels Raleigh, United StatesAre you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our asso ...
-
Concierge Attendant
5 days ago
Concord Hospitality Raleigh, United States· We are hiring a Concierge · Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full service hotel in providing the guest with the total "Guest Exper ...
-
Concierge-Renaissance Raleigh North Hills Hotel
2 weeks ago
Hotel Resource Raleigh, United States**Hospitality - Hotel** · **Concierge-Renaissance Raleigh North Hills Hotel** · Concierge-Renaissance Raleigh North Hills Hotel Concord Hospitality Raleigh NC · **Concierge-Renaissance Raleigh North Hills Hotel** · **Company:** · Concord Hospitality · **Location:** · 4100 ...
Bellperson - Durham, United States - Shaner Hotel
Description
ABOUT THE TEAMShaner Hotels has an amazing opportunity at our Durham Marriott City Center, located in historic downtown Durham. We are connected to the 44,000 square foot Durham Convention Center and adjacent to the Carolina Theatre. Just minutes away from Duke University, this 190-room Marriott is a great place to begin your career within the hospitality industry.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
JOB DESCRIPTION
Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards.
Qualifications
