Bank Ops Policy - Olney, United States - Sandy Spring Bancorp

Description

About Us:

Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you?

Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders and communities. ?We are proud to have been certified as A Great Place To Work, recognized by TheWashington Post and the Baltimore Sun as a Top Workplace, by Forbes magazine as the #1 Bank in Maryland. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.?

To help us attract the highest quality individuals, we offer a comprehensive benefits package to those who qualify. We offer competitive market salaries, paid time off, multiple retirement savings options, full health care options, life insurance, health care and dependent care flexible spending accounts, career development opportunities, tuition assistance and volunteer opportunities. We are proud to offer those, and so much more, making Sandy Spring Bank a remarkable place to work and build a career.

Sandy Spring Bank is recruiting for a Bank Operations Policies & Procedure Specialist l. The selected individual will be responsible for assisting the Bank Operations Policy & Procedure (BOPP) Coordinator conduct review sessions with business lines to obtain/review project details, coordinate resources, and technical requirements related to new and existing processes. May manage aspects of projects from inception to implementation to ensure adherence to process governance requirements. Specialist will work closely with various members of the Bank Operations business units and support teams to complete analysis on business policies, procedures, and job aids to meet the banks overall strategic goals.

MAJOR JOB ACCOUNTABILITIES:

Document Writing 25%

• Create documentation solutions that support business need and align with internal document standards, styles, and best practices
• Work with business units to ensure revisions to existing documents, procedures for new Bank products or services, or new regulatory requirements are updated in accordance to style governance in a timely manner
• Ensure process owners identify all required elements according to style governance
• Demonstrates ability to translate high level conceptual information and ideas through to execution of documents in a manner that is thorough and applicable for the intended audience
• Collaborate with BOPP Coordinator and other governance teams to ensure consistency

Document Management- 40%:

• Responsible for coordinating review and testing of new documents to determine accurate content and appropriate usage of the templates, style guides, and systems
• Assists with review of documents for format consistency and ease of understanding
• Assists with coordinating the annual review of P&P documentation using system reports, tracking, and other resources as necessary
• Assist BOPP Coordinator with tasks related to management of the Banks Knowledge Base System, including performing any user acceptance testing pertaining to system upgrades or enhancements implemented by the vendor(s).
• Discover and escalate evidence based recommendations for potential enhancements and/or process gaps
• Supporting the update and review of the Monitoring Plan for all document types
• Remain current on major policies and procedures for Bank Operation business areas

Project Management 20%

• Interface with stakeholders and SMEs to gather appropriate details related to policy, procedure, and job aid requirements. Individual will also conduct a Needs Analysis, as needed, for assigned projects
• Work closely with other support department (Risk Management, Reg Management, LaPD, BPM etc.) personnel to ensure all applicable requirements are included in documentation
• Support special projects as assigned
• Prepare presentations and/or proposals related to assigned projects
• Assist in the implementation of process improvement, which may include creation of process maps, related to assigned projects
• Efficiently manage internal and external resources to meet milestones and targeted completion dates
• Support change management practices related to the operations policy and procedure program

Training Coordination -- 15%

• Assist with training of Bank Operations business units on how policies, procedures, and job aids are to be structured and written in compliance with the Banks process documentation governance initiative
• May coordinate and assists in conduction of initial onboarding training for new Bank Operations employees
• Coordinates with LaPD team to design and develop various training solutions to support division-wide objectives (sales, service, regulatory, etc.)
• Assists with development of process-specific material to enhance skills required to perform job responsibilities
• Coordinate with SMEs to validate course content, specifically related to procedures

KNOWLEDGE, SKILLS, AND ABILITIES:

• Position requires at least 1 year of banking experience. Prior significant experience in financial institution credit, deposit, and operations with a strong knowledge base of financial institution controls are key components.
• Bachelor of Science/Bachelor of Arts degree, ideally in English or Business Administration, preferred but not required.
• Must have a thorough knowledge of general banking products, regulations, and processes.
• Proficient in Salesforce, Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Must possess strong oral and written communication skills with an emphasis on proficiency in written communications, specifically process documents. Must also have excellent communication skills to effectively work with diverse groups of internal & external stakeholders.
• Strong attention to detail, including the ability to accurately edit written documentation
• Work is under minimal supervision, where the work requires a higher level of problem solving skills; situations require general knowledge of the work and the department.
• Ability to travel to remote sites within the Maryland, Northern Virginia, and DC area and possess a valid Drivers License.

SPECIFIC PHYSICAL REQUIREMENTS:

Work requires reasonable mobility in and around the work area. Ability to use standard computer and phone systems is required.

WORKING CONDITIONS:

Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements.

Work includes little or no potential exposure to hazardous conditions.

Must be able to travel to remote company and/or client locations as needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Sandy Spring Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require a reasonable accommodation to apply for a position, please call our job line at and select option 5. Requests are considered on a case-by-case basis.

Sandy Spring Bank partners with various job boards to advertise our openings. Please visit our website, to confirm the validity of the job posting to avoid any potential fraudulent activity. We encourage and recommend all candidates to apply via our website.