Customer Success Manager, Defense - Columbus

Only for registered members Columbus, United States

2 weeks ago

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Job summary

We are looking for an experienced Customer Success Manager with experience supporting customers in the defense industry to enable a seamless implementation of Path's products while laying the foundation for future account growth.

Responsibilities

  • Serve as the primary point of contact for multiple customers across North America
  • Own the customer relationship post-signature through ongoing support, including close cross-functional coordination with our internal deployments team
  • Act as the voice of the customer internally across product, engineering, and sales
  • Coordinate ongoing customer touchpoints to ensure customer production planning aligns with the capabilities of our robotic systems

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