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Sealy

    System Analyst - Sealy, United States - Alliance IT

    Alliance IT
    Alliance IT Sealy, United States

    3 weeks ago

    Default job background
    Description

    System Analyst

    Remote/Austin. TX

    Skills (Required):

    You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

    Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.

    Strong Database query languages (SQL PL/SQL) experience.

    Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

    Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions

    Strong verbal and written skills in communicating with peers and different levels of users.

    Skilled documenting processes.

    Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

    Strong skills assisting with unit testing.

    Skills (Preferred):

    Experience working on projects utilizing agile project management methodologies.

    Experience with Health and Human services

    Experience in DevOps technology including CI/CD pipeline and build and deployment tools such as Git.

    Experience in Java/J2EE Enterprise Development

    Azure certification is preferred and not required.

    DBA Associate certifications are preferred and not required.


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