Field Engineer - Home Office, United States - General Dynamics Information Technology

Description

Contract requires US Citizenship.

Seize your opportunity to make a personal impact as a Field Engineer Senior supporting RVSS U program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Field Engineer Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Engineer Senior joining our team to help maintain the critical Border Patrol Surveillance system that allows border agents to do their mission.

HOW A FIELD ENGINEER SENIOR WILL MAKE AN IMPACT

• Provides technical advice and guidance on installation, adaptation, configuration, and/or enhancement of company technical products, programs, and systems.
• Field Engineer Senior is responsible for promoting and providing company products or services in a variety of locations.
• They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.
• Field Engineer Senior must work well under deadlines and have problem solving skills. They create performance reports, as well as manage complex projects across different regions or states.
• Maintain a productive working relationship with direct and indirect customers while protecting the business interests.
• Assist with customer needs and strive to resolve any issues in a prompt manner.
• Provide support for developed business plans and initiatives. They must pay substantial attention to detail and are well organized to present a better company image on the road.
• Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.
• Must follow strict company and industry privacy regulations. They must create effective technical reports, and present to customers on a regular basis, as well as cultivate new commercial relationships and develop strong partnerships with vendors. They report to the service manager in their department.

WHAT YOU'LL NEED TO SUCCEED:

• Must have a valid drivers license
• Will need to drive to Border patrol surveillance towers located along southern Texas border daily to perform routine maintenance and troubleshooting
• GDOS will provide company vehicle
• Provide technical field support for company products by servicing sites and/or delivering or installing equipment.
• Resolve maintenance and operational issues in the field.
• Perform troubleshooting procedures.
• Education: Bachelor of Science preferred, High School diploma mandatory
• Required Experience: 5+ years of related experience. In addition, previous working experience in information technology, network operation or security operation centers may be helpful.
• Required Technical Skills: Experience with Microwave systems, Video surveillance systems a plus
• Security Clearance Level: Must be able to obtain a Public Trust BI required
• Location: Remote work, must be local to McAllen
• Texas area
• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

Work Requirements

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Years of Experience
5 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification

Travel Required
50-75%

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Citizenship
U.S. Citizenship Required

Salary and Benefit Information
The likely salary range for this position is $79,050 - $106,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.