System Integration Specialist - Dallas

Only for registered members Dallas, United States

1 month ago

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Job summary

Oversee the end-to-end service delivery process ensuring alignment with client expectations and business objectives Lead a team of professionals providing mentorship and guidance to enhance their performance and career growth Develop and maintain service level agreements SLAs and key performance indicators KPIs to monitor service delivery effectiveness Conduct regular service reviews with the clients addressing concerns and identifying opportunities for improvement Implement continuous improvement initiatives to optimize service delivery workflows and enhance client satisfaction



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