Field CC Representative - FM Magnolia, Texas, United States

Only for registered members FM Magnolia, Texas, United States

1 week ago

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Job summary

The Field Customer Care Representative is responsible for serving as an extension of the Customer Service Department in the field,
to include initiating and discontinuing service, investigating meter read issues,and performing meter-related maintenance activities.
  • Service Start/Stop – Initiate and discontinue service for customers in line with work orders.
  • Maintenance – Perform basic meter maintenance activities,including the investigation and correction of minor leaks.
  • Complaint Resolution - Investigate and resolve billing complaints and issues submitted by customers.

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