- Provide excellent customer service.
- Adjudicate and document claims according to coverage terms and standard operating procedures.
- Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
- Recommend further action on claims exceeding authority limits.
- Other duties as assigned.
- Able to adhere to a defined work schedule.
- Able to work independently and meet or exceed production targets with minimum supervision.
- Friendly, courteous, and service-orientated.
- Able to recognize problems, identify possible causes, and resolve routine problems.
- Able to read and interpret vehicle service contracts after completing company provided training.
- Able to comprehend and carry out verbal instructions.
- Basic knowledge of Microsoft Office and Internet navigation.
- High School Diploma or General Education Degree (GED).
- Automotive mechanical experience and/or training required.
- Competitive compensation from $30/hr *
- Comprehensive benefits package
- Medical
- Dental
- Vision
- Short/Long Term Disability
- Life Insurance
- Flex Spending Account
- 401 (k) **
- PTO
- Paid Sick/Wellbeing Time Off
- Employee Assistance Program
- Voluntary Benefits
- Pet Insurance
- Life Insurance
- Satisfaction of work with a highly skilled team to make a company-wide impact
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CO Onsite - Lakewood - American Auto Shield
Description
Job Type
Full-time
Description
*HIRING FOR MARCH 2026*
Overview
Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position at our Lakewood, CO office. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.
Mechanics, service writers, advisors, and technicians are encouraged to apply
Job Location
Lakewood, CO
Compensation
The General Claims Adjuster earns competitive compensation from $30/hr. *
What You Will Do in This Role
What You Need to Join Our Team
We are excited to provide
**Eligible for 401 (k) the first of the month after the 1st 90 days.
Company Core Values
Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.
Salary Description
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Onsite Operations Lead
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