Call Center Analyst/Help Desk Analyst - Dauphin County, Pennsylvania, United States

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The Help Desk Analyst is doing call center work taking calls and helping people on the computer with logins resets and assistance getting through applications and escalating tickets to tier two when necessary. · ...

The Help Desk Analyst is responsible for receiving telephone calls and emails from users having problems using business applications or inquiring how to use specific aspects of the applications. · Receives telephone calls and e-mails from users having problems using business appl ...

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The Help Desk Analyst is doing call center work taking calls helping people on the computer with logins resets assistance getting through applications escalating tickets to tier two when necessary. · ...

The Help Desk Analyst is responsible for providing technical support to users via phone and email. The position involves troubleshooting business application support problems and applying knowledge of computer software and hardware products to resolve user issues. · Takes calls f ...

+The Help Desk Analyst is responsible for taking calls and assisting users with computer issues. · +Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications. · Escalates issues in accor ...

The Help Desk Analyst provides technical assistance and support to end users for hardware and software via phone. · Investigates and resolves computer software problems of users. · ...

The Help Desk Analyst performs technical assistance and support for hardware and software issues. · ...

The Help Desk Analyst assists users with login issues, resets, and applications. They analyze and troubleshoot business application support problems. · ...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. · Receives telephone calls and e-mails from users having pr ...

The Help Desk Analyst provides first-level support to users by resolving login issues and application access problems. · ...

This job is for a Help Desk Analyst position at PennDOT in Harrisburg, PA. · ...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. · Receives telephone calls and e-mails from users having pr ...

The Help Desk Analyst will work in a call center environment providing first-level technical support to users assist with login issues password resets application access and general troubleshooting with escalation to Tier 2 when required. · Receive and respond to help desk calls ...

The Help Desk Analyst provides first-level support to users by resolving login issues and application access problems. · Receive and respond to user support requests via phone and email. · Troubleshoot application-related problems. · ...

The Commonwealth of PA – Department of State is seeking a Help Desk Analyst to support a call center environment. · Receive and respond to help desk phone calls and emails · Troubleshoot and resolve application-related issues · ...

The Help Desk Analyst provides first-level, call-center-based support to users by resolving login issues password resets and application access problems. This role focuses on troubleshooting customer assistance with escalation to Tier 2 support when needed. · Receive and respond ...

The client is seeking an IT Help Desk Analyst to provide technical support to users. · Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications. · ...

+Help Desk Analyst Performs The Skills Listed Below- · +Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. · + ...

The Help Desk Analyst performs the skills listed below. · Provides technical assistance, support, and advice to end users for hardware, software, · and systems via phone. Investigates and resolves computer software and hardware problems of users. · Talks with technical and non-te ...