Customer Service Representative - Charlotte - Crown City Consulting

    Crown City Consulting
    Crown City Consulting Charlotte

    2 days ago

    $65,000 - $125,000 (USD) per year *
    Description

    Crown City Consulting, a Charlotte-based sales and marketing firm, is hunting for a Customer Service Representative who can deliver service so friendly it feels like emotional support for AT&T Fiber.

    Interested in this role You can find all the relevant information in the description below.


    The Customer Service Representative turns sales chats into service magic, service moments into sales wins, and sales energy into pure fiber-fueled joy.


    As a Customer Service Representative, you'll walk up to residents like a service diplomat negotiating peace between humans and their Wi‑Fi.


    The Customer Service Representative blends AT&T Fiber knowledge with sales charisma and delivers service so warm it could calm a feral cat or raccoon, or maybe both.


    Key Responsibilities of the Customer Service Representative Initiate face-to-face conversations to understand household needs, positioning AT&T Fiber as the premium solution while building a foundation for successful sales outcomes.


    Deliver clear, jargon-free explanations of AT&T Fiber benefits during in-person meetings, ensuring customers feel confident in their sales consultation experience.

    Convert service inquiries into AT&T Fiber upgrades by highlighting real-world advantages like seamless streaming, directly supporting sales growth objectives.

    Strengthen customer relationships through personalized face-to-face interactions, reinforcing how AT&T Fiber delivers unmatched reliability for work and play.

    Execute consultative sales strategies that align AT&T Fiber packages with client lifestyles, driving satisfaction and long-term retention. xhuatnn

    Document engagement insights to refine future AT&T Fiber presentations and enhance overall sales performance.
    * This salary range is an estimation made by beBee
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