IT Supervisor - Fletcher, United States - Linamar Corp

Description

IT Supervisor

Team lead for Desktop and Systems Support Technician (DSST) and is responsible supervising and providing customer service at his/her facilities; this includes maximizing performance, security, and up-time of each desktop, server and network

Performance Expectations

Monitor assignments from the Service Now Requests and help where needed to meet timelines and SLA's.
Act as the "face of IT" at his/her facilities working alongside IT staff
Inform Corporate IT management of any issue that requires their involvement such as non-standards purchase, new enterprise\shop floor system requests and any requests to perform tasks outside of this job description
Enforce corporate standards, GOS IT Policy, and Procedures at his/her facilities.
Coach and monitor staff these on these standards, policies and procedures.
Supervise and purchase software and hardware for his/her facilities according to standards and IT purchasing procedures
Coordinate with IT staff, Director, and accounting manager with yearly budget and monthly spend.
Ensure his/her facility of responsibility is fully licensed for all software and maintain the information in the licensing database.
Supervise and maintain all security initiatives from corporate IT
Supervise and maintain an up-to-date Hardware and Software inventory for his/her facilities.

Continually work with team to look for ways to automate manual processes at your facility and sharing these ideas with your group and Linamar wide.

Work with facilities to interview, hire, and on-board new IT staff.
Share knowledge and experience with the other facilities in your area. Help with projects and show leadership with peers.

Supervise and support unique systems at his\her facilities such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, and other unique software or hardware.

Supervise, monitor, and audit backup of local systems according to IT Policy and Procedure
Supervise, maintain and monitoring servers located at the facility; includes applying service packs, updates etc. according to IT Policy and Procedure
Supervise and administration of local phone system (including paging, voice mail, moves-adds-changes) at his/her facilities
Supervise and work on projects from Corporate IT management following the documented IT project procedures

• Credentials
• Degree or diploma in Computer Science from a recognized university or college is preferred.
• What Linamar Has To Offer
• Great Benefits Packages
• Opportunities for career advancement.
• Community based outreach supporting both local and global initiatives and charities.
• Social committees and sports teams.
• Discounts for local vendors and events, including auto supplier discounts.

About Us

Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets.

From the entrepreneurial seeds planted by our dynamic founder, to the support provided along the way, all Linamar employees are poised for success in this fast-paced and rapidly growing environment.

With access to the tools you need to succeed, you will make an impact along with other motivated and engaged people.

Linamar Corporation is an equal opportunity employer and encourages diversity in the workplace without regard to any basis protected by applicable federal, state or local law.

Linamar Corporation encourages applications from all qualified individuals and will reasonably accommodate applicants throughout all stages of the recruitment and selection process upon request.

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