Registration and Medical Records Clerk - Farragut, United States - Tennova Knoxville Physician RMC - Turkey Creek

Description

• Interact with patients and patient's family presenting on day of surgery and assist with answering customer questions in a timely courteous manner
• Obtain all required information to perform registration of patients and enter into system
• Obtain authorizations and verifications for services and enter into system
• Verify insurance information for billing purposes
• Collect pre-surgery estimated patient responsibility and record collections
• Post payments, complete deposit log, and prepare deposit
• Communicate all operative reports daily to appropriate physician offices
• Compiles all documentation in order to fully complete patient medical records
• Follows up and communicates directly with transcription company, physicians, and pathology lab to receive dictation for each surgery case
• Performs collection, processing, filing, maintenance, storage, retrieval, and distribution of medical records according to facility policies and procedure.
• Assembles all charts for upcoming procedures adding all nursing documentation as well as registration forms to each
• Maintain medical records room, filing charts that have gone through the QA process as well as boxing and sending to storage in accordance with policies and procedures
• Respond to medical record requests
• Assists and backs up other business office positions as needed
• Answers telephone, questions, and returns calls in a courteous timely manner
• Performs additional duties as assigned or requested
• A candidate must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form as well as the ability to deal with problems involving several concrete variables in standardized situations.This individual must have strong verbal and written communication skills and be able to communicate effectively.