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    Sales Associate - Novi, United States - J. Jill

    J. Jill
    J. Jill Novi, United States

    1 week ago

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    Description

    **Sales Associate - Twelve Oaks**

    ** Novi, MI**

    **Our Brand :**

    J.Jill is a premier omnichannel retailer and nationally recognized womens apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.

    **Overview :**

    The Sales Associate is a member of a talented team that provides service that is unique to our customers needs. Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.

    **Responsibilities :**

    Sales Generation and Performance

    Responsible for achieving individual and team sales and productivity performance goals:

    Greet customers promptly and genuinely, and re-engage appropriately

    Build customer loyalty by creating genuine connections with customers

    Conduct company sponsored outreach to acquire new customers and increase shopping visits

    Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely

    Customer Service

    Guide customers to looks that flatter

    Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options

    Help our customers build an entire wardrobe that is easy, versatile and trend right

    Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.

    Keep up to date on whats in fashion today and how J. Jill translates fashion trends for our customers

    Visual Merchandising

    Assist with floor set execution and ongoing re-merchandising of store

    Maintain excellent visual standards

    Replenish the sales floor according to minimum product level standards

    Operational Excellence

    Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization

    Complies with company policies and procedures, ensures a safe environment and protects company assets

    **Qualifications :**

    Previous work experience in a retail environment, Womens specialty retail experience preferred

    Point of sale system, technical experience

    Connections within the community preferred

    Passionate about fashion and the J. Jill brand; continually enagaged

    Excellent communication skills

    Proven sales and customer service skills

    Strong style, merchandising and wardrobing skills

    At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. We are collaborative and data-centric, with every associate focused on creating our customers unique experience and delivering results through our omnichannel business model. We embrace each others differences and unique perspectives and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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