Case Manager - San Antonio, United States - Bexar County, TX

Description

Salary:
$4,808.00 MonthlyLocation : San Antonio, TX

Job Type:
Full-time Grant Funded

Job Number:
Department: Preventive Health and Environmental Services
Opening Date: 03/28/2024

Closing Date:
ContinuousSummary Under general direction, provide case management and crisis intervention to victims of family violence and domestic violence.

Case Managers provide support to victims in crisis, conducts assessments, educate on the legal process, make appropriate referrals, educate clients on victims' rights and the dynamics of domestic violence.

Case managers will be providing supportive services and referrals to support victim safety and autonomy. Case managers will be expected to work 24 hour on-call shifts, work weekends, and holidays.

Case managers will be working in an office setting, performing fieldwork and office visits with clients, and be mobile throughout the County when necessary.

Working conditions are primarily in an office environment. May exercise supervision over assigned staff.

Grant Funded Duties and Responsibilities Operates and responds appropriately to alerts and case assignment from the Domestic Violence Navigation line and other referral sources.

Conducts assessments of client needs by providing crisis intervention, safety planning, and case management services for clientsWill be on-call to provide crisis intervention and safety planning to High-Risk clients on the DV Navigation lineWill provide safety planning, services, and crisis intervention as needed to At-Risk clients during business hoursConduct risk assessment, needs assessment, and safety plans with families.

Be aware of local community resources and make appropriate referrals.

Develops casework/service plans and monitors progress by conducting follow-ups with clients based on client need Coordinates with other social service agencies, organizations, and vendors to provide appropriate services and information to clientsProvides advocacy on behalf of the client by making appropriate referrals to other social service, education, health agencies, and navigating the criminal justice system as needed by client.

Upon supervisory approval, plans, organizes, and participates in special needs projects including outreach efforts, public speaking, and special activities to clients and the Bexar County communityCreates and maintains all necessary documentation in an appropriate and timely mannerMay perform other related duties as required Minimum Qualifications Graduation from an accredited college or university with a Bachelor's Degree in Psychology, Counseling, Social Work, Criminal Justice, or Criminology with three (3) years of experience in social services related work and; or an equivalent combination of education and experienceKnowledge of social service policies/procedures and of local social services, organizations, programs, and resources available; knowledge of Federal, state and local programs laws and requirements; knowledge of the legal system as it relates to the mentally ill; knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packagesSkill in providing assistance to clients and referring clients to appropriate social services organizations and programs; skill in interviewing techniques; skill in problem solving and decision makingAbility in dealing with persons experiencing domestic violence, trauma, and economic stresses; ability to communicate effectively de-escalate and interact with people in crisis; ability to work effectively under high-pressure circumstances; ability to communicate effectively, both verbally and in writing; ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy; ability to operate personal computer and basic office equipment; ability to establish and maintain effective working relationships with clients and/or families, co-workers, County employees, and community outreach and other organizations, clinical and other social service providersMust secure and maintain a favorable background investigation from Bexar County Human Resources and maintain CJIS eligibilityMust secure and maintain a pre-employment physical and a pre-employment drug screen testMay be required to work more than 40 hours during work and on-call hours Supplemental InformationWorkstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday.

Phone:
EQUAL OPPORTUNITY EMPLOYERBexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For more detailed information, please click on the following link to view Benefits offered by Bexar County:


NOTE:

Part-Time and Temporary positions are not eligible for Bexar County Benefits.01 Which best describes your highest level of education completed? High School Diploma or G.E.

D Associates Degree Bachelor's Degree Master's Degree None 02 What best describes the field in which you have obtained your degree? Psychology Counseling Social Work Criminal Justice Criminology Other None 03 Which best describes your years of experience in social services related work? No Experience 1 Year Experience 2 Years Experience 3 Years Experience 4 Years Experience 5 Years Experience 6 Years Experience 7 or more Years 04 Are you able to secure and maintain a favorable background investigation from Bexar County Human Resources and maintain CJIS eligibility? Yes No 05 Are you able to clear a pre-employment physical and a pre-employment drug screen test? Yes No 06 Are you able to work more than 40 hours during the work week? Yes No Required Question