Voice Engineer - Irving, United States - TekNavigators Staffing

Description

Role: Voice Engineer (Office 365)

Location: Irving, TX (Hybrid – 2 days onsite per week)

Job type: Contract opportunity on C2C/1099

Only USC/GC

Job Description:

Notes:

• NOT AN ADMIN
• Migration is a must.
• Understand they will be the SME. The GO TO person. Escalation point for all issues.
• The engineer, the underpinnings of the system – they will be the go to
• Needs to know the underlying network
• Ability to install and configure AudioCodes SBC's
• Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
• Mass migration from legacy SfB/Skype to Teams. Understand config on both sides
• SfB end of life, Legacy.

Responsibilities:

• Maintain company SIP infrastructure and call management supporting ~200 domestic locations and partner with our European team
• Install/Maintain/Patch AudioCodes SBC's
• Assist with Architecture for voice solutions
• Maintain Skype for Business and Teams voice environment running smoothly
• Owns process for number porting, O365 license assignment, configuration, in partnership with Infrastructure Core Services team
• Monitor Skype for Business and Teams Call Quality dashboard(s)
• Assist the Engineering and Operations team to troubleshoot/diagnose voice related issues across the organization
• Analyze existing standalone or clustered telephony infrastructure components with engineering and operations teams
• Partner with Network and Security teams to establish any necessary requirements for new service, or trouble with existing sites

Job Requirements:

• Sr level experience supporting/troubleshooting MS Teams and Skype for business Online
• Experience in engineering & Troubleshooting Enterprise Voice on SFB/Teams including SIP Trunks
• In depth Knowledge of SfB/Teams Hybrid setup
• Broad knowledge of Microsoft products, technologies, and its integration with SfB Server
• Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience
• Ability to install and configure AudioCodes SBC's
• Ability to debug network issues pertaining to voice/video traffic

-