Business Analyst - Harrisburg, United States - Dandh

Description

**Business Analyst - Warehouse Management Systems (WMS)**

Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.

We are empowered by our employee co-owners who provide the industrys best service and we promote a collaborative culture.

We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.

As a D&H Co-Owner you receive numerous discounts on services.

We are looking for a **Business Analyst - Warehouse Management Systems (WMS)** to support our **IT Department.**

**Summary**

The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met.

**Responsibilities**

Elicit business requirements.

Create/Maintain Business Requirements Documents (BRD).

Facilitate 3-Amigo review of requirements (BA/DEV/QA).

Secure Approval/sign-off for BRD.

Support the development and testing of deliverables.

Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with business stakeholder(s).

Facilitate UAT; share results.

Secure UAT approval/signoff.

Develop Go-Live Plan (when needed).

Develop training materials; train the trainers (when needed).

Complete post go-live validation; enter bugs when necessary.

Develop an understanding of the end users current business processes; document the existing process; revise at conclusion of project to the new current state; link documentation within the Business Process Catalog. (In accordance with assignments and per their area of focus).

Provide updates on status of assignments (progress, milestones, issues).

Support and mentor team members.

Adhere to PMO processes.

+ Project Prioritization.

+ Documentation Standards (templates, meeting minutes, OneNote, etc.)

+ TFS/Time Tracking.

+ Project Change Requests.

Adhere to IT processes.

+ Environment Calendar.

+ Change Control.

+ Security.

Participate in Release Management meetings (when applicable).

Troubleshoot and collaborate on solutions for production issues which are assigned to BA queues within Service Desk; escalate as necessary.

**Requirements**

Bachelors Degree in Business or Information Technology preferred.

3-5 years of Microsoft Dynamics AX experience a plus.

1+ years in a Business Analyst or closely related role.

Opportunities for growth and development.

Great benefits.

Competitive industry pay.

Excellent Work/Life Balance.

**EOE**