Membership Director - Walnut Creek, United States - The Bay Club

Description

Our Mission
The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."

Our Core Values:
Actions We Live By.

It's who we are when we step into our

full power .
Keep It Real. Always.

We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner.

Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it
Stay Humble. Hustle Harder.

Show up and do the hard work .

Be a gritty, roll-up-your-sleeves kind of crew .

Know it's never about one person–we are a part of a powerful team.
One Team. One Voice.

Moving Forward. Together.

Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why.

Stay member curious .

We seek to understand, and we

never

settle. We ask questions to truly understand the core of a matter.

GENERAL SUMMARY
The Membership Director is responsible for recruiting, developing, and retaining client relationships.

By developing and nurturing the member relationship throughout the entire membership lifecycle, the Membership Director recommends and promotes membership selections and assists with any and all questions or support needed.

The Membership Director is responsible for generating and maintaining all topline revenue production for his/her designated Clubs or Campus. This position reports to the Vice President, General Manager.

EXPERIENCE
Minimum of 1-2 years of experience in the hospitality industry, customer services, and/or sales
Excellent verbal and written communication skills, customer service attitude and abilities
Detail-oriented, well-organized and the ability to meet strict deadlines
Ability to manage multiple tasks simultaneously
Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.
Demonstrated knowledge of Salesforce/Service Cloud applications highly preferred
EDUCATION –

Associates Degree or equivalent accredited degree or professional certification, Bachelors of Arts or Science is desirable.
An Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

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