Quality Assurance Engineer - Duluth, United States - PrismHR

PrismHR Duluth, United States

2 weeks ago

Description

Job Description

Job DescriptionPrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) to deliver world-class HR, Benefits and Payroll to small and medium-sized businesses.
You will apply your payroll/PEO expertise and QA experience to improve the quality of the PrismHR product.
*PEO industry, payroll and benefits software experience is an absolute must for this role.

SPECIFIC DUTIES and RESPONSIBILITIES:

Apply deep PEO / HR domain / payroll / benefits experience in developing, documenting, and executing detailed and comprehensive test scenarios for PrismHR products. Anticipating how "real world" users interact with our software from a variety of roles (i.e., administrator, end user, etc.)
Apply industry standard quality assurance practices, including but not limited to test case design, software defect reporting, and Agile testing techniques, as well as common software QA tools
Enhance the collective industry understanding of the entire QA team and their ability to create realistic test scenarios, through occasional training and mentoring of peers on PEO subject matter
Contribute to creation of realistic test data
Delivers and tracks progress to testing schedules, within aggressive "time-to-market" driven project environments, sometimes across parallel projects
Collaborates within QA team and across product development on process improvement initiatives
Regularly summarizes testing status and areas of risk, and wherever possible proposes and executes upon mitigation strategies. Employs a sound risk management approach to determine an optimum, well-structured and comprehensive test strategy for assigned projects
Interfaces with automation engineers to identify and prioritize areas for significant efficiency and confidence gains through test automation
Analyzes, tracks, and reports on application issues and maintains documentation on project issues and defect metrics

REQUIRED SKILLS and EXPERIENCE:

3+ years of deep experience within the PEO industry, coupled with significant hands-on experience with software applications commonly used within the PEO industry, including but not limited to payroll and benefits management
College degree or equivalent experience, preferably in Computer Science
Excellent troubleshooting ability.
Strong team player with a "can do" attitude. Routinely demonstrates flexibility and is a very capable multi-tasker. Possesses solid organizational and time management skills.
Possesses strong current software development best practices (Agile), and in particular, the software testing discipline, in applying deep domain experience
Outstanding communication skills, both verbal and written. Very comfortable at documenting and conveying standard operating procedures
Ability to thrive in a fast paced work environment
PC and/or Mac savvy, from an end user perspective. Highly comfortable using browser based software applications and office application suites.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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