Retail Banking Associate - Newport Beach - First Citizens Bank.

    First Citizens Bank.
    First Citizens Bank. Newport Beach

    2 days ago

    Default job background
    Description

    The Sales and Service Representative role at First Citizens Bank offers an exciting opportunity to work in a dynamic team environment, delivering exceptional customer experiences. As part of this team, you will be responsible for processing transactions accurately and efficiently, providing assistance with account servicing needs, and facilitating customer awareness and education of bank services.

    This is a fantastic chance to develop your skills in financial literacy, knowledge of retail banking products and services, and sales expertise. With a strong focus on customer service and communication skills, you will thrive in this role if you are comfortable engaging with customers, adapting to new information and technology, and building strong working relationships within the team.

    Key Responsibilities:

    • Engage customers in conversation to understand their banking needs and preferences
    • Process transactions accurately and efficiently
    • Provide assistance with account servicing needs
    • Facilitate customer awareness and education of bank services, including digital banking capabilities
    • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs

    Requirements:

    • High School Diploma or GED and 6 months customer service experience, cash handling, sales
    • Prior experience in bank sales or retail banking is preferred

    We offer a competitive salary range between $17.96 and $27.00, depending on skills, experience, location, and other factors. In addition, our comprehensive benefits program provides support for associates and their families, including customizable offerings and incentives.

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