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    Customer Experience Specialist - Tampa, United States - Cottonwoodres

    Cottonwoodres
    Cottonwoodres Tampa, United States

    3 weeks ago

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    Description
    Customer Experience Specialist (Leasing/Customer Service)

    Hiring Immediately Part Time Customer Experience Specialist at the Marq at Highland Park in Tampa, FL

    Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at The Marq at Highland Park Apartments.

    In this role you will work part time. A flexible schedule is required and includes weekends and evening hours.

    As a Customer Experience Specialist you:
    Put your upbeat attitude, communication skills, and creativity into action
    Stand and smile when greeting all customers including prospects, residents and vendors when they enter the office
    Provide courteous and prompt responses to all resident and prospect inquires via phone, email and text
    Answer all phone calls to the property and take detailed notes and information
    Ensure apartments are ready to show daily and for upcoming move-ins
    Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents
    Understand pricing and information about all available apartment homes, and be able to answer questions to any prospective renters
    Assist in planning community events and social media marketing
    Organize package room daily as packages are delivered
    Maintain community related communications and vendor relationships
    Begin to kick start your career with room to grow into future management position.

    Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience.

    We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities.

    Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last
    Are you eligible to work in the United States of America?


    • I understand that the organization will rely, in part, on the information I provide in this Employment Application in considering whether to hire me.
    I understand that it is important that I provide complete and accurate information and certify that I have done so. If the organization discovers at any time that I failed to completely and honestly provide any information requested of me in this Employment Application or during the interview process, I understand that my application will no longer be considered or, if I am working for the organization, that I will be subject to disciplinary action, up to and including termination of employment.

    I acknowledge the above statement.

    The organization is committed to compliance with the provisions of this nation's immigration laws regarding verification of employment eligibility.

    Any offer of employment will be contingent upon your ability to provide legally sufficient documentation showing your eligibility to be employed by this organization.

    Applicants or employees that present fraudulent documents for employment verification purposes will be terminated.

    I acknowledge the above statement.

    #J-18808-Ljbffr
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