- Three to six months related experience or training
- Ability to speak clearly and listen attentively to guests and other employees and managers
- Ability to read and/or follow written and verbal instructions and implement the same
- Ability to add, subtract, multiply and divide
- Ability to apply common sense understanding to carry out instructions furnished in written, or oral form
- While performing the duties of this job the employee is frequently exposed to wet floors, noise and temperature extremes
- Ability to stand and/or walk for up to 8 hours a day
- Reach with hands and arms, talk, hear and taste or smell
- The employee is occasionally required to stoop or kneel, lift up to 30 lbs. and perform other diverse physical tasks as needed
- The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Execute timely and courteous service to guests in his/her own station and also for other tables in the restaurant, following strict adherence to Wolfgang Puck policies and procedures
- Follow the exact Sequence of Service procedures as outlined by Wolfgang Puck policy at all times
- Assure and maintain highest standard of service, sanitation and hospitality
- Maintain up-to-date knowledge of menu items, wines, beers and cocktails (where available)
- Maintain thorough knowledge of P.O.S. system in use
- Uphold strict cash handling procedures and be held accountable for all transactions daily
- Work closely with store management and other employees to create a Team Concept
- Be properly dressed in uniform and maintain a clean, professional appearance throughout shift
- Help train new employees and managers using up-to-date policies, procedures and techniques
- Practice and teach safe/sanitary handling of knife safety and any other equipment used
- Promote the WELL program
- Attend all meetings and seminars (wine seminars, employee meetings etc.) as directed by Manager
- Attend pre-shift meeting
- Greet customers immediately with proper greeting. Follow all sequence of service steps with each table
- Make specific suggestions for all courses and be aware of selling without being pushy; showing your own personality
- Execute proper wine service
- Handle P.O.S. system quickly and efficiently always being prepared to place order before going to terminal
- Maintain bar and table cleanliness throughout meal
- Happily assist other employees in their tasks
- Perform station opening/closing and sidework duties each shift, and check out with manager
- Encourage and praise trainees for good performance
- Be patient with trainees' questions and different levels of experience
- Be aware of posted information from previous pre-shifts and follow through accordingly
- Communicate any liquor that has to be re-made, or thrown out for any reason to the manager
- Communicate any irregularities, 86's or other pertinent information to the manager
- Notify the manager of any guest complaint no matter how small it may seem
- Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service
- Demonstrate leadership by displaying your job expertise, flexibility, positive attitude, initiative, organization, communication skills and enthusiasm
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Bartender Kitchen by Wolfgang Puck
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Amway Grand Plaza Hotel Grand Rapids, United States Part timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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3 weeks ago
Amway Grand Plaza Grand Rapids, United States Full timeFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Amway Grand Plaza Hotel Grand Rapids, United States Full timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Amway Grand Plaza Hotel Grand Rapids, United StatesJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Amway Grand Plaza Hotel Grand Rapids, United States Full timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Supervisor Kitchen by Wolfgang Puck
3 weeks ago
Amway Grand Plaza Grand Rapids, United States Full timeFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Supervisor Kitchen by Wolfgang Puck
2 weeks ago
Amway Grand Plaza Hotel Grand Rapids, MI, United States Full timeFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Host Kitchen by Wolfgang Puck
2 weeks ago
Amway Grand Plaza Hotel Grand Rapids, United States Part timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Server Assistant Kitchen by Wolfgang Puck
2 weeks ago
Amway Grand Plaza Hotel Grand Rapids, United StatesJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Server Assistant Kitchen by Wolfgang Puck
5 days ago
Amway Grand Plaza Grand Rapids, United StatesFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Amway Grand Plaza Hotel Grand Rapids, United States Full timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Amway Grand Plaza Hotel Grand Rapids, United States Part timeFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Amway Grand Plaza Hotel Grand Rapids, United States Full timeFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a ta ...
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Executive Chef
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The Kitchen Counter Server
1 week ago
Amway Grand Plaza Hotel Grand Rapids, United States Part timeJob Description · Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting ...
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Sous Chef
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Bartender Kitchen by Wolfgang Puck - Grand Rapids, United States - Amway Grand Plaza Hotel
Description
Job Description
Job DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.This is a full time position with 2nd shift hours. Weekend availability required.
This position is eligible for full benefits (medical, dental & vision), Daily Pay, 401K, paid vacation, tuition reimbursement, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.
Experience Requirements
Language, Math and Reasoning Abilities
Work Environment
Physical Demands
Overall Responsibilities
Include the following but other duties may be assigned
Specific Responsibilities
Include the following but other duties may be assigned
Training
Shift Duties
Communication
Leadership
