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    Toyota Part Time Receptionist - Knoxville, United States - Toyota/Lexus of Knoxville

    Toyota/Lexus of Knoxville
    Toyota/Lexus of Knoxville Knoxville, United States

    1 month ago

    Default job background
    Part time
    Description

    Receptionist

    We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.

    Responsibilities:

    • Answer phones and direct consumer to the proper department and follow up in a timely manner
    • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
    • Operate switchboard telephone system
    • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
    • Assist the managers with various clerical duties as needed
    • Be friendly, professional, courteous and efficient when working with all customers and employees
    • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

    Qualifications:

    • Available to work flexible hours on weeknights & weekends
    • Ability to communicate customers' interests needs and requests to management and sales personnel
    • Professional personal appearance
    • Clean driving record

    Dealership Benefits

    Insurance plans available for eligible full time associates

    Medical Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Disability Insurance

    Voluntary Accidental Insurance

    Voluntary Critical Insurance

    401k retirement

    Paid Holidays for eligible associates

    Paid vacations for eligible associates

    Employee discounts

    Sick Leave for eligible associates

    Drug Free workplace

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