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    Shift Manager - Erie, United States - PITA PIT

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    Description

    Job Description

    Job DescriptionBenefits/Perks
    • Flexible Scheduling
    • Competitive Compensation
    • Career Advancement Opportunities
    Job SummaryWe are seeking an experienced Shift Manager to join our team As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

    Responsibilities:
    • Train and manage employees and assign duties as needed
    • Lead team in providing exceptional customer service
    • Resolve customer complaints gracefully and with tact
    • Adhere to all health and safety rules and regulations
    • Provide sales and productivity reports to upper management
    • Maintain appropriate inventory levels, reorder and restock when necessary
    • Arrange to have shifts covered (e.g. when employees take time off


    Qualifications:
    • High school diploma/GED
    • Previous food service experience
    • Familiarity with Microsoft Office, restaurant management software, and POS software
    • Ability to remain calm and thrive under pressure
    • Excellent management and leadership skills
    • Strong communication and problem-solving skills

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