- This is an overnight position. The Mission Control Agent (Night Auditor)- Night Audit is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, audit and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
- Assures that Mission Control desk is covered and always maintained.
- Reviews arrivals and departures for guest preferences to ensure customer satisfaction.
- Checks guests in and out of hotel and provides other assistance if needed.
- Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc.
- Responds and acts promptly on guest?s complaints, service or security problems. Resolves all guest issues resulting in win-win outcomes.
- Reviews logbook for any actions or messages passed on by previous shift.
- Performs switchboard responsibilities ensuring that all calls are answered and all wake up calls are delivered in a timely fashion according to Hotel standards.
- Ensures proper backup is attached to the corresponding folios.
- Monitors and ensures that security officers perform responsibilities as required.
- Ensures that all guest charges are posted accurately to the guest folios.
- Runs and verifies pre-audit steps to ensure final update accuracy.
- Reviews the room rate variance report and checks for obvious or questionable rates. Investigates questions and corrects if errors found.
- Balances all credit card and direct bill payments before transferring to city ledger. Prints out statements of all bills transferred to city ledger.
- Ensures all interfaces are operational.
- Generates direct billing statements.
- Packages all night audit backup material for review by the hotel accountant.
- Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail.
- Monitors present day availability and house count and take appropriate action as needed.
- Resolves any staff shortages that arise on shift.
- Assists in Fire Safety and Emergency Preparedness Program as required. Familiar with crisis manual and be able to put into action as needed.
- Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping.
- Prepares daily hotel communication (YO Daily) with information including VIP arrivals, hotel occupancy, Human Resources, Sales, and Food & Beverage information. Emails Yo Daily to all Crew Member distribution group by 7 a.m.
- Maintains and accounts for assigned cash bank and front office cash record. Prepares a bank count sheet for Manager.
- Performs miscellaneous duties as required.
- Flexible schedule allowing for the ability to work all shifts including: mornings, evenings, overnights, holidays, and weekends.
-
Night Auditor
3 weeks ago
Phoenix Park Hotel Washington, United StatesWe offer a starting rate of salary of $22.00 per hour, an excellent Benefit Package including Health Care Benefits effective the first of the month after 30 days of employment and....COMPLIMENTRY PARKING. · If you're looking for a great place to work , you've come to right plac ...
-
Night Auditor
1 week ago
Hilton Washington, United States Part timeThe beautifulEmbassy Suites Washington DC Convention Center \(https://www\.hilton\.com/en/hotels/wascces\-embassy\-suites\-washington\-dc\-convention\-center/?SEO\\\_id=GMB\-AMER\-ES\-WASCCES&y\\\_source=1\\\_MTExMDA4Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is looking for a **part\-time ...
-
Night Auditor
1 week ago
Palette Hotels Arlington, United StatesPosition: Night Auditor - Springhill Suites Arlington, TX · Mission Statement · Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. · We achieve this with a diverse and talented team by exceeding expectations of guests, ...
-
Night Auditor
4 days ago
LINE DC Washington, United States Part timeJob Description · Job DescriptionNEW Offering a $300 HIRING BONUS for any Ward 1 residents · If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment. · About our Company · We are seeking an experienced and detail-oriented Night ...
-
Night Auditor
6 days ago
Sage Hospitality Group Washington, United States**Why us?** · Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton · Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by · being influential, driven, and ultimately committed to the continued growth and ...
-
Night Auditor
3 weeks ago
Marriott International Washington, United StatesAdditional Information Guest Service Rep-PM · Job Number · Job Category Rooms & Guest Services Operations · Location Washington Marriott at Metro Center, 775 12TH Street NW, Washington, District of Columbia, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · ...
-
Night Auditor
4 days ago
FAIRMONT Washington, United StatesJob Description · Job DescriptionCompany Description · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings ...
-
Night Auditor
2 days ago
Hotel Resource Arlington, United States**Accounting, Admin - Clerical, Automotive** · **Night Auditor (Hotel Industry)** · Night Auditor (Hotel Industry) Ledgent Finance & Accounting Arlington VA · **Night Auditor (Hotel Industry)** · **Company:** · Ledgent Finance & Accounting · **Location:** · 22203 · US · ...
-
Night Auditor
1 week ago
Arbor Lodging Management Arlington, United StatesArbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our gue ...
-
Night Auditor
1 month ago
Cambria Hotel Washington D.C. Convention Center Washington, United States Full timeWe are hiring a Night AuditorWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open each front desk role is as important as the others. Associ ...
-
Night Auditor
2 weeks ago
Lorien Hotel & Spa Alexandria, Virginia, United States PermanentProperty Description: · Lorien Hotel and Spa is a luxurious boutique hotel located in the heart of Old Town Alexandria, Virginia, offering a unique and exciting opportunity for job applicants looking to further their career in the hospitality industry. Our hotel is known for its ...
-
Night Auditor
3 weeks ago
tapwage Washington, DC, United States Full timeJob Details · Description · Position Overview: · The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guest in an of service manner during their travels with ...
-
Night Auditor
3 weeks ago
Lorien Hotel & Spa Alexandria, United StatesProperty Description: · Lorien Hotel and Spa is a luxurious boutique hotel located in the heart of Old Town Alexandria, Virginia, offering a unique and exciting opportunity for job applicants looking to further their career in the hospitality industry. Our hotel is known for its ...
-
Night Auditor
1 week ago
Marriott International, Inc Washington, United States**Additional Information** $20.65 p/hr. Part-time. Overnight Shift. · **Job Number** · **Job Category** Finance & Accounting · **Location** Courtyard Washington DC/Foggy Bottom, 515 20th Street NW, Washington, District of Columbia, United States VIEW ON MAP · **Schedule** Part-T ...
-
Night Auditor
1 week ago
Sage Hospitality Washington, United StatesWhy us?: · Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton · Washington DC Capitol · - Navy Yard. We are seeking a teammate to contribute to the property by · being influential, driven, and ultimately committed to the continued growth and ...
-
Night Auditor
1 week ago
Comfort Inn Pentagon City Arlington, United States Part timeWe're looking for a Night Auditor to join our team at the Comfort Inn Pentagon City. The main function of the night auditor is to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handli ...
-
Night Auditor
3 weeks ago
Southern Management Corporation College Park, United StatesMaintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests' needs, respond prom Night Auditor, Auditor, Prope ...
-
Part Time Night Auditor
6 days ago
PM Hotel Group Washington, United States Part timeJob Summary · Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. · Summary of Essential Job Functions · * If applicable, prepare daily Restaurant Rev ...
-
Night Auditor
4 weeks ago
The Westin Crystal City Reagan National Airport Arlington, United States**Job Type**: · Full-time · **Description**: · **Reports To**: Front Office/Operations Manager · **Supervises**: N/A · **Job Purpose**: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary re ...
-
Night Auditor PT
6 days ago
Sage Hospitality Group, LLC Bethesda, United StatesAudit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to preven Night Auditor, Auditor, Audit ...
Night Auditor - Washington, United States - Yotel
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Position Overview:
Major Duties & Responsibilities: