Account Manager - Bentonville - J & Company

Description

Account Manager

Walmart & Sam's Club Omni Channel Business

J. Sotkin & Company

Who We Are

For over 20 years, J. Sotkin & Company has supported National and Private Branded manufacturers by cultivating strong relationships and staying ahead of the evolving requirements demanded by Walmart and Sam's Club.

With these retailers as our primary focus, we have become experts in what it takes to succeed as an Omni supplier in one of the most competitive retail environments in the world. Our partnerships extend beyond buying teams into critical areas including replenishment, product development, private brands, packaging, logistics, and operational execution — ensuring our clients are recognized as complete suppliers.

At J. Sotkin & Company, our culture and values are central to everything we do. We are committed to:

• Integrity – Honesty, transparency, and trust
• Collaboration – Open communication and teamwork
• Innovation – Continuous improvement and forward-thinking solutions
• Respect – An environment where every voice matters
• Excellence – High standards and quality results

As Walmart and Sam's Club constantly evolve, so do we. We are actively implementing AI-driven tools to enhance sales and product analysis, and we remain committed to embracing new technologies that help our clients succeed.

Our "roll up your sleeves and get the job done" culture creates an environment where self-starters, problem solvers, and innovative thinkers thrive.

Who You Are

You are a dynamic, entrepreneurial professional eager for unlimited growth opportunities in a fast-paced retail environment.

You bring prior experience supporting Walmart and Sam's Club as Sales Analyst/Account manager and understand the complexity of managing Omni channel business across both domestic and direct import models.

You are:

• Highly detailed and organized
• Advanced in Excel, Word, PowerPoint, and Outlook
• Strong in retail reporting platforms (Scintilla, Supplier One, DSS, QMS, Madrid, IDM)
• Able to communicate clearly in executive summary format
• Comfortable managing tight deadlines and multiple priorities
• Collaborative and team-oriented
• Willing to "get your hands dirty" when needed

Hardlines experience is preferred.

The Role

We are seeking an Account Manager to manage an assigned portfolio of Walmart and Sam's Club Omni channel customers. This role is responsible for driving business growth, strengthening customer relationships, and managing the full product lifecycle — from concept and item setup to replenishment, modular execution, and exit strategy.

You must be capable of managing both domestic and direct import business operations and executing across Private Label and National Brand programs from start to finish.

This position requires an expert in both Walmart and Sam's Club with management experience.

Compensation is $80k-$140k yearly salary. Benefits include: 401K & Health Benefits (Medical, Dental, Vision & Life Ins)

Key Responsibilities

Accounts & Relationship Management

• Build long-term, trusted relationships with customers
• Engage with key business executives and stakeholders
• Identify growth opportunities within existing accounts
• Participating in Merchant, Product Development, and Replenishment meetings
• Prepare for and contribute to Line Reviews
• Recap meetings to internal teams and suppliers
• Collaborate cross-functionally to enhance customer experience

Daily Task and Responsibilities

·      Scintilla

·      Madrid 2.0 & IDM (Sam's Club)

·      NOVA & OTIF

·      Supply Plan/Demand Forecast

·      Supplier One

·      QMS (RFQ/PLMs)

·      Execute full modular process for Private Label and National Brands

·      Manage item creation and lifecycle management

·      Manage omnichannel content, imagery, star ratings, and reviews

·      Oversee UL & Bazaarvoice processes

·      Manage CTL testing & Color Approval Process for assigned accounts

·      Private brand packaging execution

·      Inventory planning and ladder management

·      Stay up to date on Walmart & Sam's best practices via Academy training

Reporting & Business Analysis

• Simplify weekly sales and inventory reporting through Scintilla and Madrid
• Deliver executive-ready business summaries with detailed item-level insights
• Complete:
• Weekly Sales Reports
• Forecast Trackers
• New Item Trackers
• Feature Tracking
• Biweekly/Monthly Ladders
• POS & ad hoc reporting
• Identify key business objectives, execute action plans, and report results

Team Collaboration & Office Expectations

• Standard hours: 8:00 AM – 5:00 PM
• Crosstrain across multiple accounts
• Provide desk coverage when teammates are out
• Support showroom setup and sample coordination as needed

Office cohesion and collaboration are critical components of this role.

What Success Looks Like

• Seamless management of Walmart and Sam's Club business
• Strong modular execution from concept to shelf
• Executive-level communication and reporting clarity
• Proactive identification of growth opportunities
• Full lifecycle ownership of product programs
• Strong team alignment and cross-functional collaboration

If you are seeking a growth-oriented role within a high-performance, evolving retail environment — and want to play a meaningful role in supporting manufacturers at the highest level — we encourage you to apply.