Customer Service Representative - Charlotte - Crown City Consulting

    Crown City Consulting
    Crown City Consulting Charlotte

    6 hours ago

    $65,000 - $125,000 (USD) per year *
    Description


    Crown City Consulting, a Charlotte-based sales and marketing firm, is hunting for a Customer Service Representative who can deliver service so friendly it feels like emotional support for AT&T Fiber.

    The Customer Service Representative turns sales chats into service magic, service moments into sales wins, and sales energy into pure fiber-fueled joy.

    As a Customer Service Representative, you'll walk up to residents like a service diplomat negotiating peace between humans and their Wi‐Fi.

    The Customer Service Representative blends AT&T Fiber knowledge with sales charisma and delivers service so warm it could calm a feral cat or raccoon, or maybe both.

    Key Responsibilities of the Customer Service Representative Initiate face-to-face conversations to understand household needs, positioning AT&T Fiber as the premium solution while building a foundation for successful sales outcomes.

    Deliver clear, jargon-free explanations of AT&T Fiber benefits during in-person meetings, ensuring customers feel confident in their sales consultation experience.

    Convert service inquiries into AT&T Fiber upgrades by highlighting real-world advantages like seamless streaming, directly supporting sales growth objectives. Strengthen customer relationships through personalized face-to-face interactions, reinforcing how AT&T Fiber delivers unmatched reliability for work and play. Execute consultative sales strategies that align AT&T Fiber packages with client lifestyles, driving satisfaction and long-term retention. Document engagement insights to refine future AT&T Fiber presentations and enhance overall sales performance.
    * This salary range is an estimation made by beBee
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