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    SOCIAL SERVICES CAREER TRAINEE - Chicago, United States - State of Illinois

    State of Illinois
    State of Illinois Chicago, United States

    3 weeks ago

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    Description

    Agency:
    Department of Human Services


    Opening Date:
    Closing Date/Time: 06/05/2024

    Salary:
    Anticipated Salary (Eff 7/1/24) $4,412-$5,991/month ($52,944-$71,892/year) + Bilingual pay

    Job Type:
    Salaried


    County:
    Cook

    Number of Vacancies: 180


    Plan/BU:
    RC062


    This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

    All applicants who want to be considered for this position MUST apply electronically through the website.

    State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

    While not required, a Resume/Curriculum Vitae (CV) is recommended.

    When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application.

    Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility.

    Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

    Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

    Posting Identification Number 37983

    Position Overview


    The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the Special Units Office.

    This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases.

    This position also informs clients of the changes in the State's Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility.

    The Division helps Illinois residents by connecting them with many programs and services.

    Through our programs, services and prevention efforts, the Division improves the health and wellbeing of individuals and promotes self-sufficiency and integrity of families of Illinois.

    Job Responsibilities


    Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases.

    Informs clients of the changes in the State's Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.

    Receives training in managing earned income cases and in determining continued eligibility for TANF.

    Translates functions/procedures into Spanish for individuals who cannot speak or read English, with the general public, advocacy groups, customers, and community organizations.

    Evaluates requests and identifies special needs of client for referral to appropriate services.

    Receives training in records and updating case status changes, such as, change in address, unit composition and number, budget computation, SNAP, and medical eligibility.

    Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

    Minimum Qualifications


    Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in social science or a related field of the social sciences.

    Requires the ability to speak, read and write Spanish at a colloquial skill level.

    Work Hours:
    Mon - Fri, 8:30am - 5:00pm
    Work Location: 6200 N Hiawatha Ave Chicago, IL

    Division of Family and Community Services

    Region 1 North

    Case Mangement

    Special Units/Cook County

    Agency Contact:

    Posting Group:
    Social Services


    About the Agency:
    The Illinois Department of Human Services serves families in need across Illinois.

    Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve.

    We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

    As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

    A Pension Program
    Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
    3 Paid Personal Business Days annually
    12 Paid Sick Days annually (Sick days carry over from year to year)
    10-25 Days of Paid Vacation time annually - (10 days in year one of employment)


    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
    13 Paid Holidays annually, 14 on even numbered years
    Flexible Work Schedules (when available dependent upon position)
    12 Weeks Paid Parental Leave
    Deferred Compensation Program - A supplemental retirement plan
    Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
    GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
    5% Salary Differential for Bilingual Positions
    Commuter Savings Program (Chicago only)

    For more information about our benefits please follow this link:


    APPLICATION INSTRUCTIONS
    Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

    If you are not already signed in, you will be prompted to do so.


    State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon.


    Non-State employees should log in on the using the "View Profile" link in the top right of the homepage in the blue ribbon.

    If you have never before signed in, you will be prompted to create an account.

    If you have questions about how to apply, please see the following resources:

    State employees:
    Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

    Non-State employees:
    on – click "Application Procedures" in the footer of every page of the website.

    State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

    The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s).

    You may receive emails from the following addresses:
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