Bilingual Call Center Rep - Lakewood Ranch, Florida, , United States
1 day ago
Job description
What You'll Do:
Answer incoming calls and direct them to the right departments
Accurately schedule appointments, consultations, and surgeries in NextGen
Register new patients and input detailed demographic and insurance information
Confirm appointments and verify insurance coverage
Educate patients on pre-visit protocols, paperwork, and appointment details
Take and route messages from patients, physicians, and pharmacies
Coordinate scheduling for multiple physicians and locations
Provide backup front office support and contribute to overall workflow
Reach out to new patients with a friendly welcome call
What We're Looking For:
Education & Experience:
High School Diploma or equivalent required
Minimum 2 years of experience in appointment/surgery scheduling in a healthcare setting
Prior experience working with insurance and EHR systems (NextGen a plus)
Knowledge & Skills:
Familiarity with medical terminology and managed care contracts
Excellent verbal/written communication and people skills in English and Spanish
Strong organizational and time management abilities
Proficient in Microsoft Office with fast, accurate data entry skills
Ability to multitask while maintaining attention to detail
You'll Shine If You:
Love working with diverse patient populations
Thrive in a team-oriented, collaborative setting
Have a service-first mindset and are calm under pressure
Are driven to provide the best patient experience every time
Physical & Mental Requirements:
Standard office duties including sitting, standing, and using a computer. Must be able to handle a high volume of calls and multitask efficiently in a busy environment.
Similar jobs
We are seeking a Bilingual Call Center Rep to answer incoming calls and direct them to the right departments. The ideal candidate will have high school diploma or equivalent, minimum 2 years of experience in appointment/surgery scheduling in a healthcare setting, and proficiency ...
2 days ago
We are looking for a Bilingual Call Center Rep to answer incoming calls and direct them to the right departments. · ...
3 days ago
Patient Admissions Rep Manatee Diagnostic Center Full Time Days
Only for registered members
The Admissions Representative must be able to professionally greet patients, answer phones and obtain all necessary information to register patients for outpatient imaging procedures. · ...
1 month ago
+The Guest Services Call Center Representative is responsible for servicing inbound and outbound calls from Aveda guests while providing the highest level of customer service. · ...
1 month ago
The Guest Services Call Center Representative provides high-level customer service to Aveda guests via inbound and outbound calls. · ...
1 month ago
We are hiring an Automotive Sales Support Specialist to join our fast-paced dealership call center.This role is focused on responding to inbound and outbound leads, handling phone/text/email communication, and scheduling appointments for our sales team. · ...
1 month ago
Join the team at Westminster Bradenton, a beautiful waterfront continuing care retirement community located near downtown Bradenton. · B.A. or B.S. in an appropriate related major. · ...
1 month ago
Join the team at Westminster Bradenton, a beautiful waterfront continuing care retirement community located near downtown Bradenton. · We are currently seeking a highly motivated senior living sales professional for our full time Sales Director position. · ...
1 month ago
Join the team at Westminster Bradenton as Sales Director to lead the sales team in achieving benchmarks and communicating challenges to management. · ...
1 month ago
The PSR supports administrative operations by working closely with families in a way that supports the culture of JHACH. · Greets patients, answers telephone calls, and has interactions with patients to enhances the customer experience · Pulls, controls and files patient charts t ...
1 month ago
Position Summary: · Lab Assistant II - Pool PRN - Varied Shifts - Orlando Health Bayfront Hospital - St. Petersburg · About the organization: · Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding ...
1 hour ago
Position Summary: · Lab Assistant II - Full-Time - 3rd Shift (Night) - Orlando Health Bayfront Hospital - St. Petersburg · About the organization: · Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surroun ...
1 hour ago
Position Summary: · Lab Assistant II - Full-Time - 2nd Shift - Orlando Health Bayfront Hospital - St. Petersburg · About the organization: · Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding com ...
1 hour ago
We are a large steady practice with a strong emphasis on patient satisfaction excellence in customer service and exceptional patient care. · ...
3 days ago
Join the team that is revolutionizing health care – BayCare Health System. · We promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect responsibility clinical excellence. · ...
1 month ago
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission Vision and Values. · Patient Relations Rep II to support the Cancer Pavilion Surgical Specialty line within the Centralize ...
1 month ago
Join the team that is revolutionizing health care – BayCare Health System. · We promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. · ...
1 month ago
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness. · Patient schedulingPatient check-inPatient checkoutPatient follow up activities ...
3 weeks ago
This is an excellent sales opportunity.We offer flexible schedule,paid flights,car,hotel + food around the U.S.,unlimited earning potential, · 18% commission,and team atmosphere.You will attend tradeshows and tell people about our unique high-ticket fitness equipment.They feel th ...
1 week ago
We are looking for Call Center Representatives to join our growing team with offices in Bothell, WA and Sarasota, FL.National Service Bureau (NSB) is a family owned company focused on Insurance Subrogation and Accounts Receivable Management. · Communicate via phone with people wi ...
1 month ago