Logistics Clerk - Novi, United States - OtterBase

    OtterBase
    OtterBase Novi, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description


    Position: Clerk


    Location: Remote


    Available Shifts: 2nd Shift (2pm-10:30pm) & 3rd Shift (10pm-6:30am)


    Responsibilities:

    • Responsible to receive Inbound and Place outbound calls
    • Customer Service Exception (via email) Communication Data Entry
    • Track and Trace Perform standard transportation management procedures
    • Low Visibility Problem Resolution

    Must have:

    • High school diploma/equivalent is required
    • Intermediate level skills with MS Excel
    • Intermediate level skills with MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
    • Previous experience in customer service or a call center environment preferred
    • Ability to prioritize, organize and accomplish work
    • Candidate must possess strong verbal and written communication skills internally as well as externally