Salesforce Business Analyst - Irving, United States - BlueSky Resource Solutions

Description

Salesforce Business Analyst / Product Owner

Irving, TX (Hybrid) | Direct Hire

Role & Responsibilities

• Supervise Digital projects and teams both onsite and offshore, aiding in the tracking of project deliverables.
• Lead project activities encompassing requirements gathering, data analysis, integration, and the preparation, visualization, and presentation of future solutions.
• Serve as a Subject Matter Expert (SME) to drive strategic initiatives and process enhancements for eCommerce.
• Gather, refine, prioritize, and maintain the digital workstream backlog, including features and acceptance criteria in user stories.
• Validate test plan approaches for comprehensive functionality coverage; coordinate and execute test plans as required.
• Provide actionable recommendations for system and process improvements.
• Develop clear and comprehensible meeting presentations.

Skills & Experience

• Bachelors degree in computer science, engineering, or a related field.
• Minimum five years experience as a Product Owner/Manager, specializing in SF commerce.
• Over five years of experience as a Business/Technical Analyst in eCommerce solutions.
• At least two years of proven work experience with Salesforce (or equivalent) eCommerce application modules.
• Demonstrated proficiency in writing epics, user stories, and acceptance criteria.
• Experience with SFMC (Marketing Cloud) and/or SF CRM is highly advantageous.
• Proven track record overseeing the design, development, and implementation of software solutions supporting business processes and transactions.
• Proficiency in JIRA and Confluence.
• Thorough understanding of Agile processes and principles.
• Experience with Search Engine Optimization (SEO) and Google Analytics.
• Ability to analyze and troubleshoot application/solution issues.
• Proficient in accurately documenting meeting minutes for post-meeting review.